Michelene Kelly
GBWe cannot give enough “stars” when we… We cannot give enough “stars” when we write about Pam Vaughn at your Oxnard location. We first purchased bedroom & den sleep furniture in 2013. When we’ve had to call for service/repair, she has been pleasant, professional, and a great follow-up representative. No matter how busy she is, she always greets us and sees to our needs right away. You couldn’t have a better representative. Frank & Michelene Kelly
BARBARA A CLARK
GBThe Best Customer Service and Quality of Product! Pam has been a delight to work with, providing printouts, showing creativity with a design for "hope chest" as well as for a piece 21" wide. Coupled with her creativity is the quality of the craftsman who makes the furniture (Jose? Juan?) I couldn't be happier with the nice heavy wood used -- substantial, better than most new furniture I've seen, certainly superior to those custom-tailored to my space, as this is! Thank you Comfort Zone!
Cynthia H
GBGreat customer service Great customer service, great support. Very friendly staff. I interacted with Mike and Pam. Tried out several mattresses, ordered a Tempur-Pedic. Tried out some pillows, ordered two, came home happy. Delivery was fantastic too! Fast, clean, easy. A wonderful experience. Thanks Mike!
Diana Yao
GBProfessional job from beginning to end Professional job from beginning to end. Installation today was terrific and we are very satisfied with our new Murphy bed / desk combo. Great customer care all the way. Recommend them 100%. Update - Just had a week full of visitors with 2 different sets of guests on the new Murphy bed. Both reviews were 100-Plus percent positive. Totally comfortable bed and new mattress (also purchased from Comfort Zone). So proud as a homeowner and host to hear their reviews! Everyone thought it was a really cool system.
MO
GBDelivery delay We purchse the product and once we paid, then were tole that the product would not be delovered for 4,6 weeks. We were shocked to hear. We communicated frequently to determine the actual delivery. The product did not arrive until three months after the original purchase. We have been patientlu waiting for tje product.