K Search and Rescue Services o
GBSearch and Rescue organization As a Search and Rescue organization we rely on the best of gears to save lives. That's why we picked Dogtra Pathfinder to monitor our k9s in the field. Easy to use, and we can track all the dogs back at our command trailer. If you're looking for a great gps collar, the Pathfinder or Pathfinder 2 are your best bet.
Cassie
GBThe best customer service The best customer service! I suddenly couldn't open the app for Pathfinder 1 so I called customer service. I spoke to Penny first, tried some different things and then called back to give an update. At this time, I spoke with Nick. Both associates were very friendly and seemed genuinely concerned about my issue. Although my issue is not resolved yet, I feel confident they are working diligently and that as soon as it is, I will be notified.
Amy
GBExcellent customer service I have been a Dogtra user for over 17 years. Recently upgraded to the Pathfinder II. I did have to return it because the unit was too big for my dog so I’m replacing it with the mini. I can’t speak to the functionality of the unit yet, but I can say that Blake in customer service was excellent!!
Amanda Richmond
GBExcellent Customer Service Nick was very personable and friendly. He even told bad Dad jokes, which made me laugh and it was very refreshing to speak with someone in customer service that was so enjoyable. He also explained the issue to me and the turn around time to fix the collar is very reasonable.
Alex Galbreath
GBThe best customer service! I want to say that Dogtra has the best customer service that I’ve ever dealt with. I train bird dogs, and so I invested in the Arc system which allows me to control a pair of dogs in the field from one remote. I love the system, but I made a rookie operator error and mixed up another charger and my system wouldn’t charge. Blake from Dogtra was very professional and explained how some of their systems require less voltage output to charge different products. He explained that it was a common mistake and what to do to fix it. I came home, did exactly what he said and the problem was resolved! I’m glad to own such a reliable product! Thanks again!