The best customer service The best customer service! I suddenly couldn't open the app for Pathfinder 1 so I called customer service. I spoke to Penny first, tried some different things and then called back to give an update. At this time, I spoke with Nick. Both associates were very friendly and seemed genuinely concerned about my issue. Although my issue is not resolved yet, I feel confident they are working diligently and that as soon as it is, I will be notified.

Happy repeat customer! My sales rep did an excellent job hearing my questions and explaining the different products and product features! I can’t wait for my new Edge 4 collar system to arrive! Thanks for building amazing products that allow me to enjoy my dogs off leash on our 33 acre homestead.

Customer service so good, I thought I was back in the 90's! A year and a half ago I bought an e-collar for my bird dog Mari. I'd never heard of Dogtra before, but decided to risk it anyway. I'm so happy that I did, because this company is AWESOME! I've called customer service twice now and have been treated like royalty both times. Dogtra staff are helpful, attentive and kind. And they like repairing stuff instead of throwing it away and up-selling you! In 2023, that's unheard of. Also, Jordan specifically is a gem and deserves a raise. :-)

The best customer service! I want to say that Dogtra has the best customer service that I’ve ever dealt with. I train bird dogs, and so I invested in the Arc system which allows me to control a pair of dogs in the field from one remote. I love the system, but I made a rookie operator error and mixed up another charger and my system wouldn’t charge. Blake from Dogtra was very professional and explained how some of their systems require less voltage output to charge different products. He explained that it was a common mistake and what to do to fix it. I came home, did exactly what he said and the problem was resolved! I’m glad to own such a reliable product! Thanks again!

Sorry to leave this but no choice Sorry to leave this but no choice. Arc system new February 2019 receiver Battery bad by June 2019. The arc batteries a very over priced and ( small ) deficient in power reliability Unite used about 7 or 8 hours total and stored in the house. My first dogtra unite lasted many years before the transmitter went out.