Great Customer Service! I purchased the Pathfinder II system a little over a year ago. On a recent hunt my collar quit working and wouldn't charge or turn on. I spoke with Blake who informed me that it was a hardware issue with the collar that has since been resolved and they would send me a new system along with instructions to return my defective one. Blake was extremely helpful and courteous assisting me. As someone who has had bad experiences with other companies in the past, it's nice to see that Dogtra is dedicated to providing their customers with top notch service!

Excellent Customer Service Nick was very personable and friendly. He even told bad Dad jokes, which made me laugh and it was very refreshing to speak with someone in customer service that was so enjoyable. He also explained the issue to me and the turn around time to fix the collar is very reasonable.

Sorry to leave this but no choice Sorry to leave this but no choice. Arc system new February 2019 receiver Battery bad by June 2019. The arc batteries a very over priced and ( small ) deficient in power reliability Unite used about 7 or 8 hours total and stored in the house. My first dogtra unite lasted many years before the transmitter went out.

A guy that hunts way too much I am happy and grateful to work with the amazing folks at Dogtra. I am an avid hunter, and dog trainer. I compete at AKC events and I am part of two clubs on the West Coast. The Umpqua Valley Retriever Club and the Inland Valley Retriever Cub. After using other e-collars from other companies, I can definitively tell you that Dogtra make the best e-collars on the market. They also provide the best customer service, and work to take care of their customers.

Excellent customer service I have been a Dogtra user for over 17 years. Recently upgraded to the Pathfinder II. I did have to return it because the unit was too big for my dog so I’m replacing it with the mini. I can’t speak to the functionality of the unit yet, but I can say that Blake in customer service was excellent!!