Pathfinder original collar system I have had the Pathfinder collar system for two years. I recently called in with a warranty issue and was greeted with very helpful customer service. I had several questions that were all answered and those that could not be I was put on a brief hold before getting the answer or correct contact information for the Dogtra person that does. I am purchasing the new pathfinder2 that seems to have updated the only items I had concerns with. Vibrate, quick tone button and easier access in the field. My German Wirehaired Pointers give me their best in the field and with the pathfinder I am no longer toning a dog back from a pointed bird or having regrets hunting in wind (having a dog lose its bearing on where I am). Thanks Dogtra for helping my dogs be exceptional!

Excellent Customer Service Nick was very personable and friendly. He even told bad Dad jokes, which made me laugh and it was very refreshing to speak with someone in customer service that was so enjoyable. He also explained the issue to me and the turn around time to fix the collar is very reasonable.

A guy that hunts way too much I am happy and grateful to work with the amazing folks at Dogtra. I am an avid hunter, and dog trainer. I compete at AKC events and I am part of two clubs on the West Coast. The Umpqua Valley Retriever Club and the Inland Valley Retriever Cub. After using other e-collars from other companies, I can definitively tell you that Dogtra make the best e-collars on the market. They also provide the best customer service, and work to take care of their customers.

Stellar Service and Support Called in and spoke with Shaun. He was very understanding and helped me troubleshoot my issues. As I suspected, I was the problem-not the collar! Thank you for the great Customer Service support and the awesome product you make!

Great Customer Service! I purchased the Pathfinder II system a little over a year ago. On a recent hunt my collar quit working and wouldn't charge or turn on. I spoke with Blake who informed me that it was a hardware issue with the collar that has since been resolved and they would send me a new system along with instructions to return my defective one. Blake was extremely helpful and courteous assisting me. As someone who has had bad experiences with other companies in the past, it's nice to see that Dogtra is dedicated to providing their customers with top notch service!