Poor customer service I paid $86 for… Poor customer service I paid $86 for 2nd day air and it didn’t show up until Monday afternoon when I ordered in Wednesday evening I could have ordered it ground and got it by Monday for free but they charged me $86 for shipping to expedite it and didn’t

Stellar Customer Experience I called Dogtra Customer Service to help identify which replacement parts from the website were compatible with my system. After nearly 2 years with these collars with heavy use, I anticipated the issues I was experiencing could be remedied by a battery and antenna. Come to find out, I am still under warranty and the devices can be sent to service for repair. Nick was personable, solution oriented, and treated me like a valued customer. With so many places going to automation and self help, it was refreshing to have a stellar human interaction and to pay less than I imagined to refresh our system. Thank you Nick, and Dogtra culture for having the customer at the fore front of your service.

Great Customer Service! I purchased the Pathfinder II system a little over a year ago. On a recent hunt my collar quit working and wouldn't charge or turn on. I spoke with Blake who informed me that it was a hardware issue with the collar that has since been resolved and they would send me a new system along with instructions to return my defective one. Blake was extremely helpful and courteous assisting me. As someone who has had bad experiences with other companies in the past, it's nice to see that Dogtra is dedicated to providing their customers with top notch service!

A guy that hunts way too much I am happy and grateful to work with the amazing folks at Dogtra. I am an avid hunter, and dog trainer. I compete at AKC events and I am part of two clubs on the West Coast. The Umpqua Valley Retriever Club and the Inland Valley Retriever Cub. After using other e-collars from other companies, I can definitively tell you that Dogtra make the best e-collars on the market. They also provide the best customer service, and work to take care of their customers.

Search and Rescue organization As a Search and Rescue organization we rely on the best of gears to save lives. That's why we picked Dogtra Pathfinder to monitor our k9s in the field. Easy to use, and we can track all the dogs back at our command trailer. If you're looking for a great gps collar, the Pathfinder or Pathfinder 2 are your best bet.