First time shopper & in love First time shopper with Lush and my first impression is they are amazing. Unfortunately, I was a victim to porch thieves but when I brought this up with Dana from Lush, she went above and beyond. She ensured my reshipment was sent out speedily and would get here by the date I needed it. She was so helpful and informative in assisting with another package that wasn’t even from Lush! She seriously knows how to do her job with excellence and a happy heart. I will continue to shop with Lush solely because Dana gave me an experience I will never forget. Management, please give her a shout out! She’s amazing.

This item is terrible! This item is terrible!! There is a seam all around the embroidery like they tacked on 10 inches all around the outside. The material is super cheap- so hideous!!!

great customer service was a bit concerned when I had an issue with a valance I purchased. I wrote the company and immediately they sent a replacement. they were courteous and efficiently delivered the replacement promptly. I received communication throughout thr process. wonderful company where customer satisfaction matters. thank you! I will choose you again and again.

Amazing Company--Lush Decor! I just discovered this company online--lovely items! I placed an order for a bedspread and a few minutes after doing that, realized they were running a special and I could have applied a 30% discount to my order. Thinking it was "after the fact" I decided to give it a try and emailed customer service to explain the situation, not counting on anything to result from my email. Imagine my delighted surprise when this morning (not even 24 hrs from placing my order) I received an email from Dana, telling me she had applied the discount to my order!! Truly above and beyond!! I highly recommend this company--not only because of the beautiful items they carry but for their outstanding customer service!!

I just want to let you know about your… I just want to let you know about your customer service representative Dana Machette. I accidentally ordered the wrong curtains and sent an email off almost immediately. Dana responded first thing and corrected my mistake and even refunded me the money. My goodness, she needs to be rewarded for her quick response, her kindness and her efficiency. I’ve really never received such great customer service! One thing my friends and I discuss fairly often is the lack of customer service anymore! Cheers to Dana and to Lush Decor……..you better believe I’ll be doing more business with your company and Dana needs a promotion. She didn’t hesitate for one minute! Keep her as your representive! Thank you, Vonnie Folkers