Thanks for addressing the issue! We ordered two Roller Shades in April and one of which did not work as expected due to the problem with the rod. The customer service helped us with the warranty claim, and they sent us a replacement in a timely fashion. We are very happy with the shades we have. Thank you very much!

Faulty brackets that do not work Faulty brackets that do not work. I spent hours trying to get my blinds to snap into their brackets. I have seen this complaint across multiple websites. I want to return and refund my order, but they have a Zero Return Policy, even when they are at fault for poor product design. UPDATE 4/2/24 The brand ambassador has replied to my review here and on Consumer Affairs. I will not waste my time emailing the brand ambassador as I have read countless other reviews state that the brand ambassador never responds. I believe SelectBlinds replies to negative reviews only to make it appear as if they care about product complaints, when they truly do not, or else they would have an actual return and refund policy. I want a refund SelectBlinds, I am not interested in being ignored by your brand ambassador.

they went the extra mile! I miss-measured one of the cellular shades in my order, and even though it was absolutely my fault, Select Blinds sent a new one out to me with the correct dimensions at no charge. I paid $10 for shipping, and pow, were all done! And the best part about it is that all the cellular shades in the house that I purchased from this awesome company look fantastic! Thank you!!!

The best blinds ever!!!! From the quality of the blinds to the service rep Aj to the rest of the customer service team we couldn't be more happier with our purchase. we bought the motorized Zebra shades for our entire home and we are so pleased. i will definitely refer you to all of my family and friends. Thank you so much. Rotem Salomon

Great blinds The blinds look amazing I spoke with customer service a couple times and everyone was very kind and professional. My only negative is that your website makes it seem as though you will have blinds in 3-4 days. It took close to 2 weeks (which is quick compared to custom blinds from other companies). I was in a real time crunch and was stressed that it took longer than what is implied online. I’m sure there is fine print somewhere, but I thought the overall “blinds in 2-3 days” is misleading. Overall-well worth it all!!