Faulty brackets that do not work Faulty brackets that do not work. I spent hours trying to get my blinds to snap into their brackets. I have seen this complaint across multiple websites. I want to return and refund my order, but they have a Zero Return Policy, even when they are at fault for poor product design. UPDATE 4/2/24 The brand ambassador has replied to my review here and on Consumer Affairs. I will not waste my time emailing the brand ambassador as I have read countless other reviews state that the brand ambassador never responds. I believe SelectBlinds replies to negative reviews only to make it appear as if they care about product complaints, when they truly do not, or else they would have an actual return and refund policy. I want a refund SelectBlinds, I am not interested in being ignored by your brand ambassador.

Great blinds The blinds look amazing I spoke with customer service a couple times and everyone was very kind and professional. My only negative is that your website makes it seem as though you will have blinds in 3-4 days. It took close to 2 weeks (which is quick compared to custom blinds from other companies). I was in a real time crunch and was stressed that it took longer than what is implied online. I’m sure there is fine print somewhere, but I thought the overall “blinds in 2-3 days” is misleading. Overall-well worth it all!!

Products not as described, images are AI generated Customer service was as helpful as they could be but the product did not arrive as described. The trim pieces on the valence were supposed to be a neutral transparent color and instead had an obvious blue tint to them which does not look anything like the product photos. Customer service advised that product photos are "AI generated" and if I wanted to see real photos of a product I would have had to call in and ask for them to be sent to me. Since my order is "in spec", they said nothing can be done. Was hopeful this was going to be a good experience but we are definitely not impressed.

Satisfied customer Fairly quick turnaround, received in good condition. Loved being able to get samples ahead of time. Will be ordering two more for two bedrooms. Will definitely feel comfortable recommending company to family and friends.

So easy to speak to customer service to… So easy to speak to customer service to help place the correct order. Love them more than I expected. Needed help to order for travel trailer. Tricky installation customer service helped complete.