After two tries, the springs are still loose Two stars are for the fact that they are blinds. Yet their springs are so loose it takes two hands to close a narrow blind. I bought two blackout blinds for our bedroom French doors. One didn't close upon installation, and the 2nd didn't close after 3 or 4 uses. We returned the blinds under Select Blinds warranty and the 2nd pair are identical to the first - they don't close on the 1st day of installation! and require two hands slowly maneuvering them to close. Don't be fooled by the liberal warranty offer - that is no guarantee the replacement blinds will work. Maybe they will replace them the 3rd time, but eventually we'll tire of asking Select Blinds to make it right.

Awesome company and awesome product Awesome company and awesome product. We have order five sets of blinds and one motorized roman shades. All were made to perfection and the quality level is very high. The thing I really like is the website is very well done and allows maximum customization of the product. Whomever did their website design should get a raise LOL. Now as far as customer service, I've only had to used them to order a spare remote and a spare battery. Again the company was excellent. It was easy to do and the folks I interacted knew their jobs and did it well. We will use them in the future for any blinds or shades orders.

Screws, instructions, & remotes Didn’t provide enough screws. Installation instructions are not good, especially for the valence. The remote controls are not compatible with the same blinds I ordered and installed 3-4 years ago. I wanted them to work together and they don’t pair with each other.

So easy to speak to customer service to… So easy to speak to customer service to help place the correct order. Love them more than I expected. Needed help to order for travel trailer. Tricky installation customer service helped complete.

Great product, easy order experience The ordering experience was easy, the UV shades looked amazing, and the installation process was simple. I even thought the pricing was great. I would recommend the company and their products 100%.