Great blinds The blinds look amazing I spoke with customer service a couple times and everyone was very kind and professional. My only negative is that your website makes it seem as though you will have blinds in 3-4 days. It took close to 2 weeks (which is quick compared to custom blinds from other companies). I was in a real time crunch and was stressed that it took longer than what is implied online. I’m sure there is fine print somewhere, but I thought the overall “blinds in 2-3 days” is misleading. Overall-well worth it all!!

Products not as described, images are AI generated Customer service was as helpful as they could be but the product did not arrive as described. The trim pieces on the valence were supposed to be a neutral transparent color and instead had an obvious blue tint to them which does not look anything like the product photos. Customer service advised that product photos are "AI generated" and if I wanted to see real photos of a product I would have had to call in and ask for them to be sent to me. Since my order is "in spec", they said nothing can be done. Was hopeful this was going to be a good experience but we are definitely not impressed.

They came at the time specified for… They came at the time specified for both measuring and fitting . Also gave good advice on the type of blind. Needed . Can’t fault the service or product

Great products and amazing customer service I've bought three products so far from SelectBlinds: two blackout shades, and one set of vertical blinds. I bought all of these about three years ago and have always been happy with the purchases. Recently, one of the blackout shades stopped working; it appeared that the outer layer of one of the threads broke off inside the shade mechanism, creating a clog. I reported the issue, and customer service immediately placed a order on my behalf to re-make the entire blackout shade free of charge, even though three years had passed since it was purchased. I could not be happier with the service I received. I look forward to placing future orders with SelectBlinds.

Screws, instructions, & remotes Didn’t provide enough screws. Installation instructions are not good, especially for the valence. The remote controls are not compatible with the same blinds I ordered and installed 3-4 years ago. I wanted them to work together and they don’t pair with each other.