Amazing ambience!! We absolutely love and enjoy our copper firepit with the fire glass!! It brings such ambience to our outside courtyard and is loved by all who see it!! Customer service was simply outstanding as was the delivery and we have referred your website to our friends!! Many years of enjoyment to be had! Thank you Starfire Direct!!

Affordability and Great Customer Service I was in search of an affordable, yet durable cement custom firepit that was able to store the propane tank inside. I spoke with Michael Eastin multiple times and he was able to answer all of my questions pertaining to colors and durability. We were very happy with our Beton Round Concrete LPT Fire Pit and added the burner cover and wind guard. Not only did it come with the lava rock but we received a discount due to their current sale going on. Thank you Starfire for your service and quality! We will definitely be recommending your products to others! I will post pictures as soon as the patio furniture comes in and the setup is complete!

Scott Nunes is excellent Scott Nunes was a pleasure to work with. He is very knowledgeable and helped me to make the right decsion on a fire pit. His follow-up and customer service are excellent. I enjoyed my experience with Scott and Starfire. Also, the driver who delivered the fire pit was helpful. He helped me get the fire pit from my street, down a long driveway, and into my garage.

Top service with top products Dealt with Scott Nunes, who did an outstanding job in follow-up and making sure we didn’t forget anything for our DIY fire pit remodel. Products only as good as the service that comes with them is TOP! This is a place where you can speak to a professional and have a meaningful professional conversation. Definitely the place (starfiredirect.com) I will go for any of my fire pit, fire place etc. needs.

Very happy - but we bought 3 times too more than needed. The selection, product, delivery and service were all great! However, we should have called though before purchasing to make sure our fireplace was compatible and should not have gone with the recommendation on several sights regarding how much to buy for our size fireplace. We ended up purchasing 32 lbs but can't use more than 5 lbs for our brand fireplace. Ended up being a very expensive 5 lbs!