Firepit Scott Nunes helped me with the firepit that I was working on. I have been contracting for 18 yrs and never have I done a firepit using propane. It's either been gas or wood. Scott saved me from something going wrong with installation. He was very helpful and responded right away. Highly recommend

Scott Nunes is excellent Scott Nunes was a pleasure to work with. He is very knowledgeable and helped me to make the right decsion on a fire pit. His follow-up and customer service are excellent. I enjoyed my experience with Scott and Starfire. Also, the driver who delivered the fire pit was helpful. He helped me get the fire pit from my street, down a long driveway, and into my garage.

This company redefines the word… This company redefines the word CROOKED! They make tons of promises and when they fail to deliver they have lots of excuses as to why they are not wrong. If you want to be frustrated continue with this company otherwise shop some place else.

Great Customer Service My firepit was a complete DIY project. Problem was that I really didn't know what I was doing. I had many, many questions about using propane as fuel. Scott Nunes was extremely helpful in answering all of my questions and guiding me through the construction. He made spot-on recommendations and provided all the technical information that I needed. Scott responded quickly and thoroughly to all of my questions. Starfire Direct sells quality products and provides excellent customer service. I highly recommend them.

Top service with top products Dealt with Scott Nunes, who did an outstanding job in follow-up and making sure we didn’t forget anything for our DIY fire pit remodel. Products only as good as the service that comes with them is TOP! This is a place where you can speak to a professional and have a meaningful professional conversation. Definitely the place (starfiredirect.com) I will go for any of my fire pit, fire place etc. needs.