I asked for something a bit special… I asked for something a bit special (frames without glass) and I was immediately contacted via email to get more info so the frames were made correctly.

From the first moment of contact via… From the first moment of contact via email... I have had nothing but great customer service. All my questions were answered in a timely manner and my frame was received a few days earlier than expected. The frame is beautiful and a wonderful compliment to my daughter's wedding picture. I will certainly order again.... I have also given several referrals as well.

Simply The Best Fantastic company - good products made by good people who take good care of their clients. When my order didn't initially meet my needs, they bent over backwards to make it right, preparing a replacement and sending it to me right away. The staff are helpful, courteous, and above all caring, and the frames they make are certainly nice to boot! This is the kind of treatment that keeps customers coming back again and again. Frame USA has my business from now on, and my gratitude too.

DIY frame kit solved the problem for odd size print I bought the DIY kit for an odd sized print. The shipping time was accurate (albeit slow) and the product was wrapped and protected nicely. They items are loose, not pre-packaged--no scuffs, no scrapes. Included wire hangers and wall bumpers for the frame, but no hanging wire (-1 star). Frame was easy to assemble and fit tightly without glass, and without extra backing. Pleased with the final product. Will shop here again.

The frame was not well made The frame was not well made. The black facing easily teared and although the joints connected firmly they will not last long with any amount of fiddling with. The paper like facing will scratch and wear poorly over time. It is hard to tell when bought online but for $100 i expected better quality. The protection of tbe acrylic frame was well done and it makes the art light for hanging.