Got exactly what I ordered Got exactly what I ordered, for a good price, and shipped quickly. 10/10 experience. Would never use Hobby Lobby or other "big" hobby retailers for custom framing or matting going forward.

From the first moment of contact via… From the first moment of contact via email... I have had nothing but great customer service. All my questions were answered in a timely manner and my frame was received a few days earlier than expected. The frame is beautiful and a wonderful compliment to my daughter's wedding picture. I will certainly order again.... I have also given several referrals as well.

The Bonanza Wood is a joke The quality of the frame was way below expectations for the price paid. I feel deceived by the marketing of the frame material Bonanza Wood. The product looked like a dry erase board with a cheap frame. I was able to use the mat pieces that I received and purchased another frame from another company

Fast shipping.....superb… Fast shipping.....superb packing....good quality....great price...great customer service....I did not respond sooner because I was overseas for almost 6 weeks. Not my first time with Frame USA and certainly not the last...thank you Frame USA....FJK

DIY frame kit solved the problem for odd size print I bought the DIY kit for an odd sized print. The shipping time was accurate (albeit slow) and the product was wrapped and protected nicely. They items are loose, not pre-packaged--no scuffs, no scrapes. Included wire hangers and wall bumpers for the frame, but no hanging wire (-1 star). Frame was easy to assemble and fit tightly without glass, and without extra backing. Pleased with the final product. Will shop here again.