The Bonanza Wood is a joke The quality of the frame was way below expectations for the price paid. I feel deceived by the marketing of the frame material Bonanza Wood. The product looked like a dry erase board with a cheap frame. I was able to use the mat pieces that I received and purchased another frame from another company

2 damaged frames but great services and satisfied customer My frame arrived quickly, but originally with some cosmetic damage. I filled out the google form and they sent a replacement quickly, which was completely damaged in a corner. I filled out the google form again and they sent another replacement quickly. This time it had no damage. Great customer service!

Great value and product Frames were cut to size and were shipped, what seemed to be, really well packaged. Time from order to ship was great, and they're basically what I was looking for... Unfortunately a couple of them came with rubbed spots or dings on the frames, not sure if that happened before or during shipping.

Frames are nice, but communication could have been better! The frames are really nice. It would be nice if the hangers would have been already applied, but we will manage. I was not completely satisfied with the answers I received with email communication. Basically, carefully giving me generic info that did not completely satisfy the questions asked.

Got exactly what I ordered Got exactly what I ordered, for a good price, and shipped quickly. 10/10 experience. Would never use Hobby Lobby or other "big" hobby retailers for custom framing or matting going forward.