Oh my gosh …. beyond belief service! Oh my gosh! How Great the team is at Decor Lane! Way, way beyond expectations with their quality service… helped me to change and coordinate my order when I realized that I ordered one duvet set with 4 pieces and should have ordered the one with six pieces… then I ordered the down insert and the team worked to coordinate shipping the items… that was awesome.. but wait.. there’s more! I wanted the down topped hotel featherbed topper but the sizes they had would not fit my king mattress… they went to the manufacturer and it’s being custom made just for me! Gave me a discount on top of that too! Wow, wow, just tremendous! Thank you team!

Amazing product and customer service The Fabric of the bed set is amazing. The customer service is excellent as well they helped me alot throughout my order process.

This is the company I can trust I wasn’t clear about the print description then I contacted customer care team and promptly received the answer that completely satisfied me. I went to ordering and received the package without delay.

The Customer Service at Decor Lane is… The Customer Service at Decor Lane is excellent. I ordered a Duvet Set and realized after it shipped that I had ordered the incorrect color. They were able to retrieve the shipment and send the correct color to me. I will definitely shop with Decor Lane in the future.

PRODUCT DECEPTION I purchased a duvet for my daughter’s birthday. It was the exact COLOR that she wanted based on decor-lane’s online catalog. We opened the package and could not believe how DULL and BLAND the actual color was. I immediately contacted decor lane. This company delayed sending me a address to return the duvet. They wanted me to try their suggestions. After about 3 or 4 request they finally sent me the address. Our disappointment was so great. Please re-read their return policy. Which was another let down. It cost me a little over $70.00 to return the duvet. The worst return policy I have ever experienced.