Customer Service phone line doesn't exist I ordered a custom sun shade sail from them over the weekend, but had questions. I called 57 times (I know I know, but cmon...no voice-mail? No callback? No "sorry, it's been a busy day", no person! Literally no one there! So...shut up). I sent an email immediately asking for them to cancel my order as their company pops-up on scam reporter sites and the lack of response is just the nail in the coffin to that. Buy from a company that you can ACTUALLY TALK TO PEOPLE and not a company that can't pick up the phone after 57 calls.

True black out and quick shipping I ordered 3 sets of blackout and sound proofing curtains in a light beige color for my bedroom - they are truly blackout even with the light color and seem to help a lot with street noise. Quality seems very good. Shipping was fast! The packaging is simple, just clear plastic wrapping on the curtains with no branding or extra cardboard etc - this is probably why they can offer extremely decent prices so I love that. Being able to order fully custom sizes is important to me because I live in an old farmhouse with very nontraditional sized windows and ceiling heights. This is my new go-to place for the whole house.

100 % satisfied!!!! I stumbled upon Nicetown via social… I stumbled upon Nicetown via social media after looking for hours for exactly what we wanted.I loved that there was an option to chat with someone. We sent our Rep. pictures of our window along with measurements and the workmanship, color, length and width were perfect. We loved them so much we placed a second order 2 weeks later.

Curtains arrived as ordered Curtains were ordered to custom size and arrived as ordered. The curtains came with a choice of two tie-back options (a band with same colour material and also a rope with heavy tassle at each end). The size was what we requested. Price was reasonable compared to competitors.

The curtain looks great The curtain looks great! It is actually an insulated,quilted, single "curtain" to cover a door-sized opening leading to the back hallway of our house. It will keep the very hot or cold air from getting to the front of the house during summer and winter. It was customized for our purpose and packed very well. And, it was a quick turnaround. It looks just like the beige curtain shown on the Nicetown website. Very nice, and glad I found them.