Ellie was very helpful and arranged an… Ellie was very helpful and arranged an urgent production and delivery date for me at an extra cost. I will leave another review once the bed has been delivered and assembled on Monday. Thank you Ellie for your brilliant customer service.

Beautiful, Sturdy Queen Bed My husband and I ordered the four poster queen canopy bed. The ordering process was simple with quick delivery (delivered quicker than our orders made from US-based companies). Materials are high quality and the bed only took about 30 minutes to put together. Overall, we are very happy!

Bed collapsed underneath me when sleeping We received our bed 3 years ago. Until now, it’s been lovely. Looks nice, appears to be a solid wood. It was a bit squeaky but other than that, seemed fine. The other night, I laid down to bed and the bed literally collapsed underneath me. The side rail broke, and when that happened, the headboard also broke and the middle support underneath broke as well. Husband took apart the bed to find that the joinery that failed was never glued, which is a total rookie mistake. Someone put it together with no glue, painted over it and bam! A failed bed. Emailed customer service with photos and their only solution is to send a few replacement parts. Their 11-year guarantee is trash. Website says “transparent terms and conditions” however I am unable to find the T’s and C’s anywhere on the website. Not very transparent, in my opinion. I am not satisfied with their product, their customer service, or their warranty. I would not recommend this company under any circumstances. I spent over 1,000 on a bed that is total garbage. I have cats that like to hang out under my bed and I’m glad they didn’t get crushed as a result of this.

We ordered a summer poster bed We ordered a summer poster bed. The delivery was done a week in advance than the promised date. The package came in 7 boxes, very easy to assemble, specially love the locking system enhanced by screws. Our bedroom is beautifully transformed just by adding this new member furniture in our home. They have great products and I wish they expand into other furniture areas and not just beds.

Excellent quality product, excellent service Thanks to Ellie and Lewis for the great customer service from initial bed order to dealing with an ammendment to my order for additional slats and the delivery and quality of the workmanship in the bed. The whole experience was a pleasure.