Mirror completely SHATTERED My oversized mirror was completely shattered upon opening the box. The box was slightly damaged, but the packing should have been done much better to prevent breaking. So so disappointing & customer service has been a pain to get in contact with. Seems as though the phone number listed is ringing directly to someone’s cellphone bc I can leave a voicemail (strange). I’m currently waiting on the company to respond to my email about hopefully replacing it.

5 Star Experience I finally ordered the mirror that I’ve been wanting! It came fast, it was BEAUTIFUL and well made but had a small chip in it. I sent an email right away and they had another one out to me instantly. The replacement showed up two calendar days later and I have never had that kind of customer service with any type of home furnishings before. I am so so happy and I really appreciate that they fixed the problem so quickly!!

Quality product and stellar service Amazing Mirrors that are unmatched in quality! The customer service department was equally as stellar. Mary & Shaira went above and beyond to help us out and make sure we got the product we dreamed of. Thank you so much Neutypechic! We will definitely be returning customers.

Packaged soo well! I had been looking for a mirror for quite some time and kept coming back to neutypechic’s website. I finally decided to order a full length mirror, it arrived sooo quickly & was packaged to the nines! Padding on padding. Not to mention my new mirror looks absolutely stunning. Happy gurl.

Worst experience Worst experience! They first told me they apologized for allowing me to order three Riley mirrors because they only had one. Then they sent two Sabrina floor length mirrors instead. Ok. The Riley showed up with only one screw in the kickstand and it was dangling off, then the two Sabrina’s arrive the next business day shattered and they somehow managed to imply that they were so confused how that happened and they aren’t sending two more, wasn’t even an option. Insanity.