Good product, poor shipment tracking Delivery took significantly longer than listed online, and order information wasn’t updated until a week after placing the order. Couldn’t track the package until a few days before it was delivered.

Beautiful mirror and exceptional… Beautiful mirror and exceptional customer service. Very pleased with the purchase. The Customer Service team is very helpful and happy to assist in case you need it.

Quality product and stellar service Amazing Mirrors that are unmatched in quality! The customer service department was equally as stellar. Mary & Shaira went above and beyond to help us out and make sure we got the product we dreamed of. Thank you so much Neutypechic! We will definitely be returning customers.

Damaged Item I ordered a mirror which arrived with multiple holes punctured through the box. As a result of this, the mirror was broken before I even opened the box. I started to open it and noticed small pieces of glass coming out of the bottom of the box, so I didn't even bother fully unpacking. I reached out immediately for a refund and still haven't heard back.

Amazing customer service Amazing customer service. I received a broken mirror from this company & I reached out to customer service & they responded by that night with a solution.. so quick! They are sending me a replacement mirror & if this mirror comes broken as well, they are refunding my money. I didn’t even have to ask for the shipping updates or tracking number on the new mirror as they sent it before I had a chance to ask. Although I was disappointed about my broken mirror, customer service has been amazing & as a customer who works in the service industry, I really appreciate it! So excited for my new mirror & really hoping it doesn’t come broken like the last one.