5 Star Experience I finally ordered the mirror that I’ve been wanting! It came fast, it was BEAUTIFUL and well made but had a small chip in it. I sent an email right away and they had another one out to me instantly. The replacement showed up two calendar days later and I have never had that kind of customer service with any type of home furnishings before. I am so so happy and I really appreciate that they fixed the problem so quickly!!

Such a gorgeous mirror and an excellent… Such a gorgeous mirror and an excellent quality. I ordered it and received it within three days. I highly recommend this company and would order from them again.

Damaged Item I ordered a mirror which arrived with multiple holes punctured through the box. As a result of this, the mirror was broken before I even opened the box. I started to open it and noticed small pieces of glass coming out of the bottom of the box, so I didn't even bother fully unpacking. I reached out immediately for a refund and still haven't heard back.

The second order The first order. The mirror came shattered. I reported the problem and was issued a new one in stable condition. I love the mirror so thank you!

Amazing customer service Amazing customer service. I received a broken mirror from this company & I reached out to customer service & they responded by that night with a solution.. so quick! They are sending me a replacement mirror & if this mirror comes broken as well, they are refunding my money. I didn’t even have to ask for the shipping updates or tracking number on the new mirror as they sent it before I had a chance to ask. Although I was disappointed about my broken mirror, customer service has been amazing & as a customer who works in the service industry, I really appreciate it! So excited for my new mirror & really hoping it doesn’t come broken like the last one.