Sent product not well pictured in …very slow customer service. Sent product not well pictured in add.when I wanted change my order spending more money then they wanted to charge me 35%restock very discourteous attitudes.disabled veteran on tight budget..sad...now you call me 6 months later after I've thrown them away, wow really fast reply.maybe a free replacement would remedy the problem..just a thought.

Very good sales department that helped… Very good sales department that helped with selecting the right hardware from the picture I sent. Very easy to use website

Ordering portion of website seems a bit… Ordering portion of website seems a bit glychy.Havenxt received the product so can't comment on either delivery or quality. Maybe you should giv e some thought to soliciting reviews sometime after the product is received by you r coustomer.

Had a wider selection of sliding screen… Had a wider selection of sliding screen larches than other sites I visited. Delivered promptly. Good experience.

Bait N Switch Company Ordered a Dorma ED250 operator. Paid for expedited shipping and it took 5 days to receive the wrong operator. Nicholas tells me they provided a comparable equal to what I ordered. I call it bait n switch. You purchase a BMW and take home a KIA. Take your business elsewhere. These on line so called companies with No Listed Phone Numbers are SCAM Artist.