Bait N Switch Company Ordered a Dorma ED250 operator. Paid for expedited shipping and it took 5 days to receive the wrong operator. Nicholas tells me they provided a comparable equal to what I ordered. I call it bait n switch. You purchase a BMW and take home a KIA. Take your business elsewhere. These on line so called companies with No Listed Phone Numbers are SCAM Artist.

Horrible experience! Horrible experience!! I ordered a part and paid extra to have it shipped 2 day air and it took over a week for them to get up off their lazy cans to even ship it! These people don’t even know the meaning of customer service complete joke. I would suggest go to Deltrex or a company that has a live phone number and people who care about the customer.

Ordering portion of website seems a bit… Ordering portion of website seems a bit glychy.Havenxt received the product so can't comment on either delivery or quality. Maybe you should giv e some thought to soliciting reviews sometime after the product is received by you r coustomer.

The link on their website to cancel my… The link on their website to cancel my order was non functional and there was no way to contact by phone. I e-mailed my cancellation request which they were able to take care of, but no phone or chat option left me feeling uneasy until I received a reply to my e-mail.

Ordered a product from a deceptive… Ordered a product from a deceptive photo. /I contacted the company how seemed helpful at first but stopped responding to questions when trying to make sure I got the correct product. The sales department sent me an email with two links for the product. One of the links would not work. I asked multiple times for the part number but was never given the number. The other link work but was the higher priced option and had items I did not need. I was charged 30% restocking fee for returning the item and not doing an exchange.