41 days since order, still haven’t received. No refund Ordered December 7th and chose 12-15day shipping. It’s January 17th now and I still haven’t received anything. Original tracking number still says It’s in China. It was a gift for Christmas so I contacted contacted them and they told me to wait. Contacted again on the 30th as the tracking still showed it in China and asked to cancel the order. They gave me a different tracking number which seems to show it being shipped On the 27th(when I’m supposed to be receiving it). Asked if this is a mistake or why it was sent this way. They didn’t respond. Told them I no longer want it and asked for my money back 3 times since. The first 2 times they just responded saying it’s on it’s way. Never responded the last time. Customer service phone number doesn’t work. Bill clearly states 12-15 business day delivery. Website is not clear where it’s shipping from.

I have bought 3 lamps from this store… I have bought 3 lamps from this store and they are just amazing and realistic. They arrived in about 10 days and iq they are lighting my kids bedroom. I will Surely purchase again in the future. :)

The moon lamp glow The moon lamp is so beautiful. I like it in white mode. The younger people like it on strobe mode. All so much fun.

Ordered this on December 16 Ordered this on December 16. My account was billed on the 16th but it was not shipped until the 26th. Tracking information only shows activity as of Dec. 27 and it appears to still be in China. As of January 25th it still has not arrived. Sent e-mails to the company but all they said was that "it should be delivered very soon." That was 4 days ago. When I ordered this online, their website offered 12-15 days for delivery.

This company took my order on November… This company took my order on November 24th and said delivery was stated as 5 business days, I received confirmation of same for delivery. However it sat with the postal company for a month.... because it was coming from China! Nothing but fob offs from customer service. It's been 5 weeks since I ordered and it wont be here for Christmas... Just order off aliexpress at least you know what you are getting.