Sarah N
GBJust fabulous! So impressed with this company! I'm in the UK and was a bit apprehensive about delivery but I needn't have worried - full tracking information was provided and it acually arrived, really well packaged, within a fortnight of my order. Customer service is excellent and, as for the moon lamp itself, it's just fabulous! Love it.
Steve P
GBGreat acquisition Unlike some others, my experience has been excellent. My 24cm globe arrived quicker than expected in the run-up to Christmas 2020. I am delighted with the globe. I am a keen moonwatcher, and I am confident that the detail and accuracy is much better than cheaper imitations.
Mark
IEThis company took my order on November… This company took my order on November 24th and said delivery was stated as 5 business days, I received confirmation of same for delivery. However it sat with the postal company for a month.... because it was coming from China! Nothing but fob offs from customer service. It's been 5 weeks since I ordered and it wont be here for Christmas... Just order off aliexpress at least you know what you are getting.
Marijn Scholten
NLSeveral issues that were solved in the end. I ordered the levitating moon lamp and it was delivered to my house as expected. It took some tries to make the lamp levitate, but I got it going. After a few days the lamp stopped responding when I pressed the button to go to the next setting. After contacting the manufacturer, and showing a video of the lamp malfunctioning I received a new base. so far so good, but with the new base the lamp was also malfunctioning. I could change the setting, but it would automatically go back to setting 1 after a few minutes. Again I contacted the manufacturer, sending them a new video and now they state "the lamp might change setting if it's on for a long time". I don't want it to change setting, it's a night lamp for my kids and the default setting is like a disco. Next to this it doesn't happen after a long time, as shown in the video it happens after a couple of seconds! I explained this again, no response whatsoever. Update: after posting this review, I was contacted by the manufacturer and they gave me my money back! So in the end, I'm not unhappy anymore.
Ralph D.
PTThe lamps (I ordered 2) arrived a… The lamps (I ordered 2) arrived a little bit late, but with the situation in the world it's more than ok! Well packaged, no breaks. My daughter loves them more than anything else she has in her room. Happy dad!