Coolightbox

California St 9425, 92374, Redlands, United States
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3.35
Based on 20 Reviews

5

50.00%

4

10.00%

3

0.00%

2

5.00%

1

35.00%
About Coolightbox

Coolight-box is a professional light store that sells indoor and outdoor lights, such as Garden decorating lights, lovely night lights, Vintage Wall Lights, Chandelier, and Ceiling lights.

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Melanie Stefiuk
CA

I feel like I've been scammed. It's been three months since I placed an order and I've received one email (a month after the order was placed) that the package was in transit and according to their tracker, it's been at the Singapore airport ever since. Yes there are delays due to Covid but 3 months is a little excessive. I've ordered several things from overseas in the last three months including Russia, the Netherlands and France, all of which arrived within 3 weeks of ordering. Do yourself a favour and don't order from this company.

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Micheline Silva
GB

Made a purchase and never received confirmation or the product I made a purchase on May 28th, they said they would send me a confirmation email with my order number SHORTLY. I still have not received any confirmation email, so I'm not even sure I'll ever receive my purchased lamps, even though I've paid almost 100 dollars for them... it was a present and I'm just very disappointed!

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Mary McLaughlin-English
GB

Zero Zero. This company is a scam. I had the same experience as others noted here. The item took almost 2 months to arrive. It arrived broken in a damaged box with NO labelling, packing slip or instructions. What wasn't already broken was of very poor quality. Even the return address markings were sketchy. You can tell that the positive reviews here are fake as the English syntax is almost never expressed in the manner that would be used by a native speaker. Stay away!

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Dean Rechek
GB

UPDATE UPDATE: Since my last review I’ve received and corresponded to numerous emails. I’ve requested a refund for a missing and a broken product several times. They don’t listen to their customers. I finally had to dispute the charges with my credit card to get my money back. Their customer service is nonexistent. They tell lies to you stating that items have been shipped, that in fact have not, and are sitting in a warehouse in China when tracked. I cannot state this enough, DO NOT GIVE THIS COMPANY YOUR BUSINESS!

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Sherry Jackson
GB

Christmas and beyond! I ordered these products as Christmas gifts so haven't actually seen them in use. I am very excited to give them as gifts as they are beautiful and will fit the individuals receiving them perfectly. If I win this gift from you, I will place an order so I can proudly display a light at my house and spread the word on where it comes from!

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