Deborah Magee
USDisappointed I ordered my light over 40 days ago and have not received it. It has been in the states over 30 days according to the tracking. I contacted customer service and they responded it was still on its way. It is in Bloomington CA score the past 12 days where their “shipping partner” newgistics is located. Very disappointed!
Salvatore DeFranco
USLove every single one of my solar lights! Love every single one of my solar lights and lanterns. They survive all kinds of weather, and are quality materials. I had an issue with one spike giving way after 2 seasons outside. I emailed them, and they’re sending me a replacement set of spikes. Very happy!
Angie Duckett
GBA positive experience Im really surprised at these reviews as my experience was absolutely fine. I ordered 5 solar crackle garden lights on 7th April, they came in 3 separate deliveries, and I accepted that it would take longer due to the covid situation. Although the packaging could be better, all lights were delivered and were fine except one. I emailed them to ask for a replacement as the bulb on the light was so far down the shaft, you couldn’t see it. They sent me a complete replacement which arrived yesterday (within 2 weeks), so my experience has been a positive one.
Ann Grayson
GBDo not buy, rubbish packaging, broken goods on receipt !!! I bought a set of these lights for nearly £100, when they arrived one of them was smashed to bits, they had no bubble wrap protecting them, and were in flimsy cardboard packaging, absolute disgrace. These lights came from America/ China with nothing to indicate it was a fragile item. I don't know if we can replace the bulbs when they go, they are a very tiny bulb. Definitely not worth the high price tag Really disappointed with these lights, I would like a refund for the broken light !!
Kenny Dwyer
GBScam company Scam company. Item arrived damaged and was told I had to pay for shipping costs to return, despite their scam website saying ‘quality’ issues are eligible for returns where cost is covered by them. Do not bother.