4 star for customer service only, poor product 4 star for customer service as far as fast responsiveness, low stars for product quality and shipping. First order was delayed. Advised it was lost in transit and would reship. It was 2 solar lamps which finally arrived 3+ months later. One did not work. They replaced it, but very poor packaging from Chine to Canada caused it to arrive as shattered glass. Finally they agreed to refund me for the 2nd light, but now I have the first which doesn't match anything.

Scam company Scam company. Item arrived damaged and was told I had to pay for shipping costs to return, despite their scam website saying ‘quality’ issues are eligible for returns where cost is covered by them. Do not bother.

Made a purchase and never received confirmation or the product I made a purchase on May 28th, they said they would send me a confirmation email with my order number SHORTLY. I still have not received any confirmation email, so I'm not even sure I'll ever receive my purchased lamps, even though I've paid almost 100 dollars for them... it was a present and I'm just very disappointed!

Solar lights I ordered my solar lights from Coolight-box about 35 days ago, and received them yesterday. It said in the order form it would take 30 to 40 days for delivery. So it was within the time frame. The lights were absolutely stunning, and they lit up the same night as I placed them outside. I am very happy about them and would reccomend them to others. I shared pictures of them on Facebook, and by chance a friend of mine in the USA have the exact same lights.

I've ordered from Coolightbox twice I've ordered from Coolightbox twice, the second order being caught in the pandemic. The second order was for outdoor solar path lights to replace ones from a chain store that didn't stay lit very long after dark. The ones from Coolightbox stayed lit the entire night, I was so pleased. I also ordered the cute bumblebee light string, also solar, which were equally satisfying. I was afraid that part of my second order was forever lost to the pandemic, but it looks like the last bit will be delivered sometime in the next week. I have been completely satisfied with their products and the delays caused by the pandemic can't be held against them.