customer
AUAppalling Appalling, cannot be trusted, I have been waiting for my rug for over 2 months now and cannot get through to customer team on the phone or get a refund. I received an email with a fake link to postal delivery. The rug is not being sent to me even though the company promised that multiple times. Absolute scammers.
Mitchell Murdoch
AUKid-Friendly Rugs That Last! As a mother of two, finding a rug that is both stylish and kid-friendly was a challenge until I found Rugitall. I got a colorful, geometric-patterned rug for the kids' playroom and it's been fantastic. It's easy to clean, highly durable, and the kids love it. It’s been a few months and the rug still looks as good as new. A big thumbs up to Rugitall for their excellent product range.
Frances Davies
AUI still haven’t received my rug I still haven’t received my rug. Frances Davies
Pauline
NZThe rugs took so long to arrive I… The rugs took so long to arrive I thought you were a scam - no response to my email queries either Average quality so I don’t think I would recommend to anyone or buy again If the shipping had been better I might have been happier but it has taken months and months
Emilie Lowe
AUUPDATED: Amazing product, communication could be better. UPDATED REVIEW: After I posted my initial review, Rugitall reached out and apologised, offering a refund and my original rug. After I received the refund, I didn’t hear anything more until I found the rug on my doorstep. I was somewhat surprised that I LOVE the rug. It’s super soft, and comes off the rug pad to wash like a dream. I think Rugitall need to work on their customer communication, however the rugs are SO GOOD that even with the initial problems I encountered, I will certainly be buying from them again. ORIGINAL REVIEW: I ordered from Rugitall THREE weeks ago and have received ZERO communication since. My product hasn’t been shipped and I have had no reply to either or my two emails nor my Instagram message. Useless. Do not buy.