Harmoni
GBGreat price, good delivey, a few glass beads exploded The price and service was great. We did however have multiple glass beads literally blow up/explode while we were enjoying our fire pit outside. No the most safe, we do have a large amount of beads and out of the total amount approximately 3-4 beads exploded.
Daniel
GBCopper fire glass We ordered the 1/2 inch Cooper Reflective American Fireglass and it is beautiful in our outdoor fire pit. The price was the best we could find on the web. Customer service notified us later that the glass was out of stock and offered to provide another glass that was actually more expensive. We elected to keep our original order and it was back in stock and delivered very quickly. We are very pleased with the product and service!
Dennis
GBVery Poor Customer Service I placed an order for 19" stainless steel insert. I was shipped (2) 25" SS inserts. I called customer support and got a phone call back within (2) days. The gentleman left message and stated how sorry he was I received wrong merchandise. He stated I would get an email with return authorization but could wait till I received correct product to return. It has now been over a week and nothing no email. I have left an additional (2) messages and no replies. Getting ready to stop payment.
-Max
GBGREAT Service CHEAP Prices I bought some Fireglass from Cornerstone Mantels & Fireplace and the price half of what I could find anywhere else online or locally. Direct ship from the manufacturer. No hassle, no frills just simple, easy, inexpensive and fast service. They are my new "go to guys" for my all my fireplace needs.
Toli S.
GBEXTREMELY CONCERNED WITH RECEIPT OF MY… EXTREMELY CONCERNED WITH RECEIPT OF MY PURCHASE FROM THIS GROUP!! Invoice# CS-19760 I have been waiting now for the past couple of months to be contacted by someone at your place of business with an update on the delivery of my purchased BBQ Island. I have not received a response email, message or phone call in regards to any of my recent contact attempts I also made. When will I receive the bbq island I purchased!! As I have stated over and over again in my emails, live chat requests, instant messages, and my phone messages, contact me ASAP! Toli