Old Brick Furniture

33-37 Warehouse Row, 12205, Albany, United States
image
2.35
Based on 20 Reviews

5

5.00%

4

15.00%

3

30.00%

2

10.00%

1

40.00%
About Old Brick Furniture

If you LOVE quality furniture and mattresses at fair prices, shop Old Brick Furniture & Mattress Co. for the furniture you'll love at prices you'll love even more. For more than 25 years, our home furnishings store has empowered households like yours to never settle for less than the best. When ordinary furniture bores you or you need to replace worn pieces, you'll find intriguing selections in designs from traditional to modern. We understand that furniture and mattress shopping can be stressful, but our people-centered customer service keeps it hassle-free.

Tags
Contact Info

You need to Login first to submit your review.

image
S.G.
GB

Good stuff at good prices We've bought virtually all our furniture at Old Brick - bunk beds, full bedroom set, entertainment center, couch & love seat, mattress, etc. They don't sell junk and the prices are good. If you want help, there's plenty of staff walking around, offering to help without being pushy. If you're just browsing, they'll leave you alone. Old Brick has a good selection on bedroom furniture, mattresses, couches, and nice chairs. They have a modest selection of dining/kitchen tables & chairs, entertainment centers, end/coffee tables.

image
Bill G
GB

Scam The one star is for the people who are nice and try to be helpful. Having said that, I will never buy another piece of furniture there again NOT will I buy the coverage protection plan. My wife and I had a dining room table purchased in 2016. The plan only covers accidental damage (which we recently had), BUT the policy company (Montagefs.com) used the normal wear and tear of the table as a reason to deny our claim. Basically they are using the condition of the table that I couldn't claim under the policy (normal wear and tear) to deny a legitimate claim (accident). Old Brick's answer was that I should have been filing claims along the way as the table aged even if the claim would have been denied. I'm not exactly sure how that would have helped because they wouldn't have fixed any issues caused by normal wear and tear. They just would have denied the claim as normal wear and tear.

image
SUSAN
GB

I ordered a sofa I ordered a sofa, but ended up receiving the wrong fabric which I originally selected. I did take a photo (fortunately ) of the fabric I THOUGHT I ORDERED, did not take down name as I thought all information was recorded accurately. I am not really 100% satisfied with the options which were given to me to remedy the situation. In fact, we played the game of Old Brick stating to me "what do you think would be a fair option?" It was if they were waiting for me to come up with the solution and then take a cue from what I presented as any option to begin negotiating much like a purchasing a new car! Of course, any option would require waiting time and or an out of pocket cost to me Could have been a bit more pro active on their end and at least a bit more concerned. Since no one has any idea of what the original fabric I selected was its like starting from scratch and on top of it waiting 7 weeks. And I like the products Old Brick has to offer too but will hesitate to shop there in the future due to this mix up. ..

image
dale dame
GB

DO NOT DO ANY BUSINESS WITH THIS… DO NOT DO ANY BUSINESS WITH THIS FURNATURE COMPANY. DO NOT PUTCHASE THERE SCAM WARANTY . They sell you a warranty and when you need to file a claim They blame everything on wear and tear. But when you Purchase the plan, Old Brick has there sales people lie right to you face and tell you it covers everything MGF defects, pet damage ANYTHING that happens its covered.. but they don't tell you there are hidden stipulations. you never see them until you get a claim that you have to file. And to the Customer care Witch you are rude and nasty, should be fired. There are many reviews online with several people having the same issue I have with the scam warranty. I have filed small claims with Clifton park town court and have sent a claim to the Attorney general and BBB about the actions and scam along with taking advantage of customers. Old brick Screws their customers that support them in there community's. Shame on them. I will never buy from them again or I will always recommend people stay away from them.

image
DL
GB

Sunny Design TV Console I bought the Sunny Design TV Console with Barn Doors with the dark chocolate finish. When it was delivered the top had about 1/3 of the area unfinished wood. When I asked the delivery man if this was normal he said yes, it's made from reclaimed wood (which is a lie according to the materials listed on the website). In addition, the top does not match the front doors, which have a distressed look, the top has a destroyed look. The picture on the website doesn't depict a destroyed top. Now I know why this piece of furniture was stacked on top of 2 other entertainment centers in the store. In additional there's also a hole drilled clearly in a wrong spot where the shelves go. Edit: Within a couple hours of posting this review customer service kindly called and offered to replace the damaged piece at no additional charge. Working with them has been a pleasure.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow