i am an 89 year old women.I recently … i am an 89 year old women.I recently purchased a recliner form Old Brick and was told it would take about 7 days to 10 days.34 days later I still did not have it.No one bothered to call and advise me of the delay and why..I finally did get it and am very happy with however, very disappointed in their lack of consideration and customer service.

Purchased a mattress and box spring for … Purchased a mattress and box spring for a guest bedroom. Sales person was attentive but not really pushy. He had good suggestions for level of mattress/box spring available for the use I needed. I would recommend this retail store for any other purchases of furniture and bedding.

Great furniture & service, rough delivery The sales process and furniture quality are great. The delivery was not. The delivery staff left zipties and other debris all over our living room where our infant plays. We had to clean up after them. The furniture was also damaged, but Old Brick customer service did a great job of getting someone out quickly to address it.

The prices were great but my "solid … The prices were great but my "solid wood" furniture already has chips in it - it seems that the color of the wood was not true stained wood, but rather it is paint *paint that peeled off in one area. there are 3 areas on my master bed that have chipped/scratched and a scratch on my guest bed. I have had these products for just over a month and we use the furniture only on weekends because it is at our summer home. I'm very disappointed with the quality. We did not purchase the "protection plan" that my saleswoman was trying to pitch to us - probably a good idea. Cheap prices unfortunately equate to cheap quality

Salespeople very helpful and … Salespeople very helpful and knowledgeable in Albany store. Product arrived protected and delivery men did a great job unpacking, setting up, and checking the mechanicals. Only thing that can be tweaked to help the customer is to call the night before delivery with the two hour delivery time. Didn't like not hearing anything from The Old Brick until the day of delivery.