ROCHELLE
GBMy furniture was damaged before arrival … My furniture was damaged before arrival noticed it when they started unwrapping the plastic and cardboard. They told me somebody will come out and look at it they won't replace the whole couch.
ALAN
GBWrong furniture piece ordered Wrong furniture piece delivered, staff at store was initially unhelpful and rude. This was a $2,000 plus love seat purchase now have to wait another 30 days ordered for Sick wife no compensation offered. Will not use old Brick again ever.
Kathleen Bly
GBWhen my $5000.00 sofa $300,00 of which… When my $5000.00 sofa $300,00 of which was for delivery, was delivered I was unaware that my two cushion light weight sofa that was as just inside my door was not going to be at least put outside for me. Im from the old school and it is despicable that they use every excuse they can to eliminate costumer service. I will certainly pass the word every chance I get. P.S. don’t shop Old Brick
RON
GBPurchased a living room set Purchased a living room set, they said one of the pieces would take about 4 weeks, it has now been over 2 months and we are being told it could be a few more weeks.
DAVID
GBWhy do you not have more options Why do you not have more options, so we could look at various facets of your operation. Since you did not ask, I will offer. Delivery staff was excellent. Store staff was reasonable. Selection was fair. Cannot comment on price as I did not shop around.