When my $5000.00 sofa $300,00 of which… When my $5000.00 sofa $300,00 of which was for delivery, was delivered I was unaware that my two cushion light weight sofa that was as just inside my door was not going to be at least put outside for me. Im from the old school and it is despicable that they use every excuse they can to eliminate costumer service. I will certainly pass the word every chance I get. P.S. don’t shop Old Brick

i am an 89 year old women.I recently … i am an 89 year old women.I recently purchased a recliner form Old Brick and was told it would take about 7 days to 10 days.34 days later I still did not have it.No one bothered to call and advise me of the delay and why..I finally did get it and am very happy with however, very disappointed in their lack of consideration and customer service.

Why do you not have more options Why do you not have more options, so we could look at various facets of your operation. Since you did not ask, I will offer. Delivery staff was excellent. Store staff was reasonable. Selection was fair. Cannot comment on price as I did not shop around.

Horrible experience Horrible experience, the only reason I gave a 2 star was because of receptionist. I waited 12 weeks which came damaged, when reordered, another 12 weeks and they order the wrong size, reordered, waited another 12 weeks and they sent me the wrong size again! Bad service manager!

Purchased a living room set Purchased a living room set, they said one of the pieces would take about 4 weeks, it has now been over 2 months and we are being told it could be a few more weeks.