The prices were great but my "solid … The prices were great but my "solid wood" furniture already has chips in it - it seems that the color of the wood was not true stained wood, but rather it is paint *paint that peeled off in one area. there are 3 areas on my master bed that have chipped/scratched and a scratch on my guest bed. I have had these products for just over a month and we use the furniture only on weekends because it is at our summer home. I'm very disappointed with the quality. We did not purchase the "protection plan" that my saleswoman was trying to pitch to us - probably a good idea. Cheap prices unfortunately equate to cheap quality

My furniture was damaged before arrival … My furniture was damaged before arrival noticed it when they started unwrapping the plastic and cardboard. They told me somebody will come out and look at it they won't replace the whole couch.

Purchased a living room set Purchased a living room set, they said one of the pieces would take about 4 weeks, it has now been over 2 months and we are being told it could be a few more weeks.

Very relaxed shopping experience Very relaxed shopping experience, no pressure. We ordered a chair and it was received as expected. Only slight issue was upholstery work- lined pattern not well done on arms leave waved pattern.

I was sold a used couch I was sold a used couch. When it arrived the stitching was frayed and the guys delivering it said it was probably a factory defect. After they left I folded down the arm rest and it was filled with crumbs and water stains from drinks. What a joke. They righted there wrong and sent me a new couch and waived the delivery fee, but the fact that happened after spending almost $2000 is unacceptable