Purchased a mattress and box spring for … Purchased a mattress and box spring for a guest bedroom. Sales person was attentive but not really pushy. He had good suggestions for level of mattress/box spring available for the use I needed. I would recommend this retail store for any other purchases of furniture and bedding.

Wrong furniture piece ordered Wrong furniture piece delivered, staff at store was initially unhelpful and rude. This was a $2,000 plus love seat purchase now have to wait another 30 days ordered for Sick wife no compensation offered. Will not use old Brick again ever.

When my $5000.00 sofa $300,00 of which… When my $5000.00 sofa $300,00 of which was for delivery, was delivered I was unaware that my two cushion light weight sofa that was as just inside my door was not going to be at least put outside for me. Im from the old school and it is despicable that they use every excuse they can to eliminate costumer service. I will certainly pass the word every chance I get. P.S. don’t shop Old Brick

We are not so happy with our furniture We are not so happy with our furniture. The large couch is uncomfortable when you want to lay down on it, and the ends are hard, it hurts your head to lay your head down. They recline but they start laying you down when you hit the recline button, you might want to recline but still sit up. My husband is very disappointed with this set. I like it but not very much.

Scam The one star is for the people who are nice and try to be helpful. Having said that, I will never buy another piece of furniture there again NOT will I buy the coverage protection plan. My wife and I had a dining room table purchased in 2016. The plan only covers accidental damage (which we recently had), BUT the policy company (Montagefs.com) used the normal wear and tear of the table as a reason to deny our claim. Basically they are using the condition of the table that I couldn't claim under the policy (normal wear and tear) to deny a legitimate claim (accident). Old Brick's answer was that I should have been filing claims along the way as the table aged even if the claim would have been denied. I'm not exactly sure how that would have helped because they wouldn't have fixed any issues caused by normal wear and tear. They just would have denied the claim as normal wear and tear.