ALAN
GBWrong furniture piece ordered Wrong furniture piece delivered, staff at store was initially unhelpful and rude. This was a $2,000 plus love seat purchase now have to wait another 30 days ordered for Sick wife no compensation offered. Will not use old Brick again ever.
ROCHELLE
GBMy furniture was damaged before arrival … My furniture was damaged before arrival noticed it when they started unwrapping the plastic and cardboard. They told me somebody will come out and look at it they won't replace the whole couch.
ROBERTA
GBHorrible experience Horrible experience, the only reason I gave a 2 star was because of receptionist. I waited 12 weeks which came damaged, when reordered, another 12 weeks and they order the wrong size, reordered, waited another 12 weeks and they sent me the wrong size again! Bad service manager!
ROSE
GBPurchased a mattress and box spring for … Purchased a mattress and box spring for a guest bedroom. Sales person was attentive but not really pushy. He had good suggestions for level of mattress/box spring available for the use I needed. I would recommend this retail store for any other purchases of furniture and bedding.
Krista
GBVery relaxed shopping experience Very relaxed shopping experience, no pressure. We ordered a chair and it was received as expected. Only slight issue was upholstery work- lined pattern not well done on arms leave waved pattern.