Great furniture & service, rough delivery The sales process and furniture quality are great. The delivery was not. The delivery staff left zipties and other debris all over our living room where our infant plays. We had to clean up after them. The furniture was also damaged, but Old Brick customer service did a great job of getting someone out quickly to address it.

Salespeople very helpful and … Salespeople very helpful and knowledgeable in Albany store. Product arrived protected and delivery men did a great job unpacking, setting up, and checking the mechanicals. Only thing that can be tweaked to help the customer is to call the night before delivery with the two hour delivery time. Didn't like not hearing anything from The Old Brick until the day of delivery.

Good stuff at good prices We've bought virtually all our furniture at Old Brick - bunk beds, full bedroom set, entertainment center, couch & love seat, mattress, etc. They don't sell junk and the prices are good. If you want help, there's plenty of staff walking around, offering to help without being pushy. If you're just browsing, they'll leave you alone. Old Brick has a good selection on bedroom furniture, mattresses, couches, and nice chairs. They have a modest selection of dining/kitchen tables & chairs, entertainment centers, end/coffee tables.

DO NOT DO ANY BUSINESS WITH THIS… DO NOT DO ANY BUSINESS WITH THIS FURNATURE COMPANY. DO NOT PUTCHASE THERE SCAM WARANTY . They sell you a warranty and when you need to file a claim They blame everything on wear and tear. But when you Purchase the plan, Old Brick has there sales people lie right to you face and tell you it covers everything MGF defects, pet damage ANYTHING that happens its covered.. but they don't tell you there are hidden stipulations. you never see them until you get a claim that you have to file. And to the Customer care Witch you are rude and nasty, should be fired. There are many reviews online with several people having the same issue I have with the scam warranty. I have filed small claims with Clifton park town court and have sent a claim to the Attorney general and BBB about the actions and scam along with taking advantage of customers. Old brick Screws their customers that support them in there community's. Shame on them. I will never buy from them again or I will always recommend people stay away from them.

Horrible experience Horrible experience, the only reason I gave a 2 star was because of receptionist. I waited 12 weeks which came damaged, when reordered, another 12 weeks and they order the wrong size, reordered, waited another 12 weeks and they sent me the wrong size again! Bad service manager!