ROCHELLE
GBMy furniture was damaged before arrival … My furniture was damaged before arrival noticed it when they started unwrapping the plastic and cardboard. They told me somebody will come out and look at it they won't replace the whole couch.
PATRICIA & JIM
GBWe are not so happy with our furniture We are not so happy with our furniture. The large couch is uncomfortable when you want to lay down on it, and the ends are hard, it hurts your head to lay your head down. They recline but they start laying you down when you hit the recline button, you might want to recline but still sit up. My husband is very disappointed with this set. I like it but not very much.
DAVID
GBWhy do you not have more options Why do you not have more options, so we could look at various facets of your operation. Since you did not ask, I will offer. Delivery staff was excellent. Store staff was reasonable. Selection was fair. Cannot comment on price as I did not shop around.
MARISAhttps://www.trustpilot.com/evaluate-link/1c2
GBThe prices were great but my "solid … The prices were great but my "solid wood" furniture already has chips in it - it seems that the color of the wood was not true stained wood, but rather it is paint *paint that peeled off in one area. there are 3 areas on my master bed that have chipped/scratched and a scratch on my guest bed. I have had these products for just over a month and we use the furniture only on weekends because it is at our summer home. I'm very disappointed with the quality. We did not purchase the "protection plan" that my saleswoman was trying to pitch to us - probably a good idea. Cheap prices unfortunately equate to cheap quality
Pat Spath
GBSouthern Motion Electric Recliner Chair We purchased Southern Motion electric recliner chairs and an electric recliner sofa. My husband electronic recliner chair has been worked on twice since September 2016. It is still not right and each time we have to wait a month to be seen and another month for the part to come in and be installed. Old Brick sales people said it was a very good company. Personally I'm not so sure on that.