Purchased a mattress and box spring for … Purchased a mattress and box spring for a guest bedroom. Sales person was attentive but not really pushy. He had good suggestions for level of mattress/box spring available for the use I needed. I would recommend this retail store for any other purchases of furniture and bedding.

Horrible experience Horrible experience, the only reason I gave a 2 star was because of receptionist. I waited 12 weeks which came damaged, when reordered, another 12 weeks and they order the wrong size, reordered, waited another 12 weeks and they sent me the wrong size again! Bad service manager!

We are not so happy with our furniture We are not so happy with our furniture. The large couch is uncomfortable when you want to lay down on it, and the ends are hard, it hurts your head to lay your head down. They recline but they start laying you down when you hit the recline button, you might want to recline but still sit up. My husband is very disappointed with this set. I like it but not very much.

I ordered a sofa I ordered a sofa, but ended up receiving the wrong fabric which I originally selected. I did take a photo (fortunately ) of the fabric I THOUGHT I ORDERED, did not take down name as I thought all information was recorded accurately. I am not really 100% satisfied with the options which were given to me to remedy the situation. In fact, we played the game of Old Brick stating to me "what do you think would be a fair option?" It was if they were waiting for me to come up with the solution and then take a cue from what I presented as any option to begin negotiating much like a purchasing a new car! Of course, any option would require waiting time and or an out of pocket cost to me Could have been a bit more pro active on their end and at least a bit more concerned. Since no one has any idea of what the original fabric I selected was its like starting from scratch and on top of it waiting 7 weeks. And I like the products Old Brick has to offer too but will hesitate to shop there in the future due to this mix up. ..

Great furniture & service, rough delivery The sales process and furniture quality are great. The delivery was not. The delivery staff left zipties and other debris all over our living room where our infant plays. We had to clean up after them. The furniture was also damaged, but Old Brick customer service did a great job of getting someone out quickly to address it.