ALAN
GBWrong furniture piece ordered Wrong furniture piece delivered, staff at store was initially unhelpful and rude. This was a $2,000 plus love seat purchase now have to wait another 30 days ordered for Sick wife no compensation offered. Will not use old Brick again ever.
Krista
GBVery relaxed shopping experience Very relaxed shopping experience, no pressure. We ordered a chair and it was received as expected. Only slight issue was upholstery work- lined pattern not well done on arms leave waved pattern.
RUTH
GBi am an 89 year old women.I recently … i am an 89 year old women.I recently purchased a recliner form Old Brick and was told it would take about 7 days to 10 days.34 days later I still did not have it.No one bothered to call and advise me of the delay and why..I finally did get it and am very happy with however, very disappointed in their lack of consideration and customer service.
CATHARINE & DAVID
GBSalespeople very helpful and … Salespeople very helpful and knowledgeable in Albany store. Product arrived protected and delivery men did a great job unpacking, setting up, and checking the mechanicals. Only thing that can be tweaked to help the customer is to call the night before delivery with the two hour delivery time. Didn't like not hearing anything from The Old Brick until the day of delivery.
RON
GBPurchased a living room set Purchased a living room set, they said one of the pieces would take about 4 weeks, it has now been over 2 months and we are being told it could be a few more weeks.