PATRICIA & JIM
GBWe are not so happy with our furniture We are not so happy with our furniture. The large couch is uncomfortable when you want to lay down on it, and the ends are hard, it hurts your head to lay your head down. They recline but they start laying you down when you hit the recline button, you might want to recline but still sit up. My husband is very disappointed with this set. I like it but not very much.
DL
GBSunny Design TV Console I bought the Sunny Design TV Console with Barn Doors with the dark chocolate finish. When it was delivered the top had about 1/3 of the area unfinished wood. When I asked the delivery man if this was normal he said yes, it's made from reclaimed wood (which is a lie according to the materials listed on the website). In addition, the top does not match the front doors, which have a distressed look, the top has a destroyed look. The picture on the website doesn't depict a destroyed top. Now I know why this piece of furniture was stacked on top of 2 other entertainment centers in the store. In additional there's also a hole drilled clearly in a wrong spot where the shelves go. Edit: Within a couple hours of posting this review customer service kindly called and offered to replace the damaged piece at no additional charge. Working with them has been a pleasure.
ROSE
GBPurchased a mattress and box spring for … Purchased a mattress and box spring for a guest bedroom. Sales person was attentive but not really pushy. He had good suggestions for level of mattress/box spring available for the use I needed. I would recommend this retail store for any other purchases of furniture and bedding.
RUTH
GBi am an 89 year old women.I recently … i am an 89 year old women.I recently purchased a recliner form Old Brick and was told it would take about 7 days to 10 days.34 days later I still did not have it.No one bothered to call and advise me of the delay and why..I finally did get it and am very happy with however, very disappointed in their lack of consideration and customer service.
ROCHELLE
GBMy furniture was damaged before arrival … My furniture was damaged before arrival noticed it when they started unwrapping the plastic and cardboard. They told me somebody will come out and look at it they won't replace the whole couch.