Southern Motion Electric Recliner Chair We purchased Southern Motion electric recliner chairs and an electric recliner sofa. My husband electronic recliner chair has been worked on twice since September 2016. It is still not right and each time we have to wait a month to be seen and another month for the part to come in and be installed. Old Brick sales people said it was a very good company. Personally I'm not so sure on that.

Sunny Design TV Console I bought the Sunny Design TV Console with Barn Doors with the dark chocolate finish. When it was delivered the top had about 1/3 of the area unfinished wood. When I asked the delivery man if this was normal he said yes, it's made from reclaimed wood (which is a lie according to the materials listed on the website). In addition, the top does not match the front doors, which have a distressed look, the top has a destroyed look. The picture on the website doesn't depict a destroyed top. Now I know why this piece of furniture was stacked on top of 2 other entertainment centers in the store. In additional there's also a hole drilled clearly in a wrong spot where the shelves go. Edit: Within a couple hours of posting this review customer service kindly called and offered to replace the damaged piece at no additional charge. Working with them has been a pleasure.

When my $5000.00 sofa $300,00 of which… When my $5000.00 sofa $300,00 of which was for delivery, was delivered I was unaware that my two cushion light weight sofa that was as just inside my door was not going to be at least put outside for me. Im from the old school and it is despicable that they use every excuse they can to eliminate costumer service. I will certainly pass the word every chance I get. P.S. don’t shop Old Brick

I was sold a used couch I was sold a used couch. When it arrived the stitching was frayed and the guys delivering it said it was probably a factory defect. After they left I folded down the arm rest and it was filled with crumbs and water stains from drinks. What a joke. They righted there wrong and sent me a new couch and waived the delivery fee, but the fact that happened after spending almost $2000 is unacceptable

Wrong furniture piece ordered Wrong furniture piece delivered, staff at store was initially unhelpful and rude. This was a $2,000 plus love seat purchase now have to wait another 30 days ordered for Sick wife no compensation offered. Will not use old Brick again ever.