Pretty happy with the services. Good collection of items and helpful staff.

Helpful & great delivery options My salesperson was great - 4 custom covered barstools. Delivery truck came nearby & met us - excellent. Love our stools.

Average The customer journey/experience is poor. The quality of the product is above average which brings the review up to average. We purchased our furniture and expected delivery within a few weeks. Actual time was months. Attempts to speak with our salesperson after the sale were beyond difficult. They clearly do not care about the customer post sale. Items delivered were damaged. It took months to receive the replacement items. Again phone calls to ask about status were not returned. We had to initiate all calls. Would not shop here again.

Low quality, high price The couch we purchased looks ten years old after one year of use (only used by 2 adults, not even daily) Very disappointed that we sought out a smaller company and purposefully avoided big box stores but still got big box quality furniture, but not at the big box low price.

Personal service I have been buying from Collectic and it previous incarnation, Eurway, for many years. I have always found a good bargain there. Lauren has been helping me over the past year as I have stumbled over myself furnishing my house and she has been more than patient with me. Overall an excellent experience.