Great customer service I went there to purchase a new bed. I wanted something modern looking my sales consultant Lauren new several companies that had a style like I might like we spent about 20 minutes going through different manufacturers websites before finding the right bed. They have color samples for the bed to help choose the color. I am really happy with the bed I choose from there.

Average The customer journey/experience is poor. The quality of the product is above average which brings the review up to average. We purchased our furniture and expected delivery within a few weeks. Actual time was months. Attempts to speak with our salesperson after the sale were beyond difficult. They clearly do not care about the customer post sale. Items delivered were damaged. It took months to receive the replacement items. Again phone calls to ask about status were not returned. We had to initiate all calls. Would not shop here again.

Great selection and help from staff Collectic Home carries interesting, modern furniture lines and fun decorative pieces. I have gone to other stores in the "furniture district" in north Austin, and while you may have more choices at the other larger stores, Collectic has picked only high-quality products. The staff are very friendly and helpful and get to know you by name. Many of the pieces are pricey, but luckily they have great sales. Living near Bee Caves and Mopac, this is a really convenient and lovely store to have in our neighborhood!

Modern Products Love that they sell contemporary modern products, the only downside is that often we made several trips to store expecting the product to be ready for pick up and it was not. We live 1hr30min away.

Love the products, great customer Service Love wandering through Collectic Home, gathering ideas but also finding one-of-a-kind items for my home.