Great customer service I went there to purchase a new bed. I wanted something modern looking my sales consultant Lauren new several companies that had a style like I might like we spent about 20 minutes going through different manufacturers websites before finding the right bed. They have color samples for the bed to help choose the color. I am really happy with the bed I choose from there.

Low quality, high price The couch we purchased looks ten years old after one year of use (only used by 2 adults, not even daily) Very disappointed that we sought out a smaller company and purposefully avoided big box stores but still got big box quality furniture, but not at the big box low price.

Personal service I have been buying from Collectic and it previous incarnation, Eurway, for many years. I have always found a good bargain there. Lauren has been helping me over the past year as I have stumbled over myself furnishing my house and she has been more than patient with me. Overall an excellent experience.

Modern Products Love that they sell contemporary modern products, the only downside is that often we made several trips to store expecting the product to be ready for pick up and it was not. We live 1hr30min away.

last purchase of leather sectional We experienced a delay on our order and lead time. This was eventually resolved, but it wasn't quick and seamless as we had hoped for. Our client was amendable, but most would not have been,