James & Jeanne
GBAverage The customer journey/experience is poor. The quality of the product is above average which brings the review up to average. We purchased our furniture and expected delivery within a few weeks. Actual time was months. Attempts to speak with our salesperson after the sale were beyond difficult. They clearly do not care about the customer post sale. Items delivered were damaged. It took months to receive the replacement items. Again phone calls to ask about status were not returned. We had to initiate all calls. Would not shop here again.
Joni
GBFabulous Company I have bought several fabulous items from Collectic Home and my friends always compliment me on these selections - from a sofa, chairs, and artwork. The whole store just inspires me because everything is so cool. I have never had a problem with anything I have purchased over the years. Go and check it our for yourself!!
Pam & Lou
GBGreat! Abigale listened to my vision and found choices that fit in with my existing furniture. She was enthusiastic and a pleasure to work with.
Susan
GBlast purchase of leather sectional We experienced a delay on our order and lead time. This was eventually resolved, but it wasn't quick and seamless as we had hoped for. Our client was amendable, but most would not have been,
Jennifer
GBMy Collectic Home Purchase Went Totally Smoothly I ordered two Euroway swivel chairs and a matching ottoman from Collectic. I think I mostly dealt with a person named Genevieve. The pricing seemed fair, my order came in during the correct timeframe, everything was as I wanted it. I picked it up at their warehouse over off 71 outside of I-35, and the warehouse guys were very sweet and helpful. So, I had a very positive buying experience and they've earned my trust. Whenever I need things with more modern lines, I'll give Collectic a try again.