My Collectic Home Purchase Went Totally Smoothly I ordered two Euroway swivel chairs and a matching ottoman from Collectic. I think I mostly dealt with a person named Genevieve. The pricing seemed fair, my order came in during the correct timeframe, everything was as I wanted it. I picked it up at their warehouse over off 71 outside of I-35, and the warehouse guys were very sweet and helpful. So, I had a very positive buying experience and they've earned my trust. Whenever I need things with more modern lines, I'll give Collectic a try again.

Helpful & great delivery options My salesperson was great - 4 custom covered barstools. Delivery truck came nearby & met us - excellent. Love our stools.

Variety of modern choices and prices; helpful assistance Beats on-line. Here's why. It is hard to shop online due to the differences in color on monitors so even though I can find same or similar stuff online, I can't be assured of color and sometimes scale of print or piece. And I don't want to self assemble (or rather, have my husband assemble). It is also nice to have someone with design cred and experience offer input so that I don't go too wrong or so that I'll step outside of a comfort zone. For these reasons I shop in person for most items. Collectic is competitive price-wise with on-line. We used Collectic almost exclusively for a 2600 sq ft 3 BR 2 Bath condo vacation home. Christi was fantastically helpful and we got all selections done in 3 hours.1 problem after delivery but we dealt with it. Good delivery crew. Spring 2016.

Low quality, high price The couch we purchased looks ten years old after one year of use (only used by 2 adults, not even daily) Very disappointed that we sought out a smaller company and purposefully avoided big box stores but still got big box quality furniture, but not at the big box low price.

Average The customer journey/experience is poor. The quality of the product is above average which brings the review up to average. We purchased our furniture and expected delivery within a few weeks. Actual time was months. Attempts to speak with our salesperson after the sale were beyond difficult. They clearly do not care about the customer post sale. Items delivered were damaged. It took months to receive the replacement items. Again phone calls to ask about status were not returned. We had to initiate all calls. Would not shop here again.