James & Jeanne
GBAverage The customer journey/experience is poor. The quality of the product is above average which brings the review up to average. We purchased our furniture and expected delivery within a few weeks. Actual time was months. Attempts to speak with our salesperson after the sale were beyond difficult. They clearly do not care about the customer post sale. Items delivered were damaged. It took months to receive the replacement items. Again phone calls to ask about status were not returned. We had to initiate all calls. Would not shop here again.
Kathy - Doug
GBOKXXXXXXXXXXXXXXXXXXXXXXX Good POS experience. Not so good at setting expectations and deliver the goods.
Susan
GBlast purchase of leather sectional We experienced a delay on our order and lead time. This was eventually resolved, but it wasn't quick and seamless as we had hoped for. Our client was amendable, but most would not have been,
Susan
GBHelpful & great delivery options My salesperson was great - 4 custom covered barstools. Delivery truck came nearby & met us - excellent. Love our stools.
Marilyn
GBLove the products, great customer Service Love wandering through Collectic Home, gathering ideas but also finding one-of-a-kind items for my home.