Collectic Home

2101 E. Saint Elmo Rd. Suite 347, 78744, Austin, United States
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3.65
Based on 20 Reviews

5

25.00%

4

35.00%

3

25.00%

2

10.00%

1

5.00%
About Collectic Home

The Collectic Home philosphy is a simple one. We believe that the furnishings we offer are much more than the fabric, foam, wood and hardware from which they are made. They are very personal. They are placed in homes where families live, love, laugh and grow. It's our hope that everything you find at Collectic Home will become truly part of your family lore.

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Susan
GB

Helpful & great delivery options My salesperson was great - 4 custom covered barstools. Delivery truck came nearby & met us - excellent. Love our stools.

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Kathy - Doug
GB

OKXXXXXXXXXXXXXXXXXXXXXXX Good POS experience. Not so good at setting expectations and deliver the goods.

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Ann
GB

Prices are better than other stores, quality just OK, An upholstered chair I purchased has a fabric defect. Unfortunately for me I missed the deadline to have it repaired without charges. I don't expect new furniture to be delivered with defects.

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Annette
GB

Cool inventory, superb service I've bought a number of items from this locally-owned boutique shop in Rollingwood over the years and it's always been a great experience. All the salespeople are well informed and helpful, but not overly so--for independent shoppers like myself, they provide just enough assistance for me to make a clear, smart decision. Products have been excellent quality at a fair price. A much more pleasant experience than shopping at a big chain store--I check them out first whenever I need anything.

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Farrah Chelstrom
GB

Quality appearance but not quality made I purchased a very large couch, a bedroom headboard, and 5 bar stools in the Fall of 2011. Within the first month, both the headboard and the couch had issues. The back of the couch in one section had to be adjusted and refastened. The headboard had some large lump at the top and it too had to be unstapled, adjusted and reattached. The seat backs of the bar stools come lose and wiggle slightly. So, as "maintenance" we have to tighten the screws underneath. Right now there is another defect in the couch cushion. It appears the "roping/trim" on the seat cushion is slipping out of place. I need to contact the store and see about having this fixed. I know it will not be covered under warranty. In a normal situation, I agree with that. However, there have been numerous quality issues with my pieces and I wish they would fix my cushion free of charge. It's very frustrating because I truly love the pieces in the store but have not been able to go back and purchase additional furniture for my home because of the quality issue. I will say this..... all complaints were addressed immediately. The sales staff was very attentive and helpful during my search and afterwards with correcting the defects. I would consider future purchases, if I felt like steps were taken to use better quality manufacturers.

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