They have the WORST customer service They have the WORST customer service. I wish I didn't trust them to get my order in time so that I could surprise my boyfriend with a sentimental Valentine's Gift. When I asked several times about my order, I received nothing but roadblocks and terrible excuses. They don't even try to help you or follow back up when requested. I ordered my design in January, and somehow they still weren't able to do anything they could to help me expedite my order to receiving it on time. DO NOT BOTHER USING THIS COMPANY if you have a special gift to send. It won't get done.

I really didn't want to leave this… I really didn't want to leave this review, as I had a decent experience with Myranda during my gallery wall consultation. But after getting sent a gallery wall with an entire photo&frame missing, and now a faulty hook on one of the frames that fell off immediately after hanging- I'm left feeling like I got MAJORLY ripped off. After spending $1,000+ dollars for this gallery wall, I expected to not have to go out and buy super glue for the frame hook. Ridiculous. Save your money, do a gallery wall on your own.

DO NOT TRUST DO NOT TRUST They lost my package and are offering me some sort of BS investigation with UPS and asking me to wait 10 days as though that will do anything. I should have just paid more $$ and gone with someone in person.

Nothing but good here I've used framebridge multiple times, and have yet to be disappointed. They've made so much of my artwork look incredible, and their customer service is top notch.

Very disappointed Very disappointed. Like another reviewer, my photograph was not centered in the mat (off by a lot, like 1/4"). Got it back and guess what...still not centered (now off by 1/8") AND there are now two parallel creases running through the photograph, like it was run through some sort of machine or handler.