Do not send original artwork/items that… Do not send original artwork/items that you could not bear to lose. My first order went well, so I sent another original painting. The packing materials were just like two giant pieces of cardboard folded and taped with the painting inside, unlike a flat box I got for the first order. My husband joked that it looked so vulnerable to damage, when we were bringing it to the UPS. Sadly, the nightmare came true. The package got lost (or damaged.. nobody provided an answer.) at a UPS center on the same day we dropped it off. It has been three weeks, but the UPS still cannot locate the package or provide any explanation. The framing service is relatively cheap, if losing an irreplaceable item/artwork is not your concern.

Do not use Framebridge for unique art, they may destroy it. I do not like leaving negative reviews. I had several pieces framed by Framebridge. Unfortunately with very mixed results. Some of them came out reasonably well, although not flawless. However two unique art pieces were in fact destroyed by Framebridge and the company casually offered a refund, not truly appreciating the damage. I will not use their service -which is not exactly cheap- again

Outstanding in all aspects: product and service!! Outstanding in all aspects. I never write reviews, but a great company deserves praise and respect. Especially these days when online services can be so poorly supported from a customer service perspective. I've ordered many things from Framebridge including two pieces of artwork for my twin's nursery and the quality is outstanding. Additionally, the customer service when I've had questions or needed special requests, has always exceeded my expectations. You can tell this a company that values the experience of the consumer from start to finish. Thank you for filling my home with beautifully framed art and cherished memories. Keep doing what you're doing!

Great framing company I loved all the frames I ordered from this company. Proper wooden frames are hard to find these days (that wood-chip stuff is the norm now), so I'll be buying all my framed prints from Framebridge form now on. The black and white distressed frames look fantastic in my living room, though that's a matter of color-scheme I suppose. Thanks!

Perfect Frame, Fantastic Experience! I had a fantastic experience with Framebridge! Their website was super easy to use. You can upload a pic of your artwork and visualize it with any frame. Once you buy, then send you a flat mailer for your artwork, so you just stick it in, then drop it off at UPS. Then a week or two later, my perfectly framed artwork came back! Fantastic communication along the way. The frame seems perfect, super high quality, really nice hanging hardware. It was a perfect experience for me.