Absolutely fabulous framing and customer support I had an amazing framing experience (we used them for our wedding photos). I had only ever used a local framer before, so I was a little nervous, but Caroline and Laura really took care of us, andI will only frame with Framebridge from here on out. I highly recommend them to everyone I know.

They have the WORST customer service They have the WORST customer service. I wish I didn't trust them to get my order in time so that I could surprise my boyfriend with a sentimental Valentine's Gift. When I asked several times about my order, I received nothing but roadblocks and terrible excuses. They don't even try to help you or follow back up when requested. I ordered my design in January, and somehow they still weren't able to do anything they could to help me expedite my order to receiving it on time. DO NOT BOTHER USING THIS COMPANY if you have a special gift to send. It won't get done.

I really didn't want to leave this… I really didn't want to leave this review, as I had a decent experience with Myranda during my gallery wall consultation. But after getting sent a gallery wall with an entire photo&frame missing, and now a faulty hook on one of the frames that fell off immediately after hanging- I'm left feeling like I got MAJORLY ripped off. After spending $1,000+ dollars for this gallery wall, I expected to not have to go out and buy super glue for the frame hook. Ridiculous. Save your money, do a gallery wall on your own.

Laughable quality After a nearly three month wait to get my item back: The framed item, a feather from a recently deceased parrot belonging to a close friend, was glued backward (muted color and sheen) directly to the matting. Why it was mounted backward is anyone's guess, but what I do know is that it looks like something a middle schooler would put together and is effectively un-giftable. Worse, the feather is ruined due to being glued directly to the matting and can't be used again. You get what you pay for.

So very disappointed - do not use Framebridge Unfortunately, like others on this site, I made the highly regrettable mistake of using Framebridge. The communication was unresponsive and mostly unhelpful, the staff made no creative suggestions beyond grey, white or black frames, they told me the originals were damaged but refused to send a picture of the damage (no iphones at Framebridge??) and then when I finally received the frames the sizes were inconsistent: 2 prints designed to be hung side-by-side now look rather stupid. I strongly encourage you to avoid this service as not worth your time or money. CD in SF