Alex Einstein Donohue
GBOutstanding in all aspects: product and service!! Outstanding in all aspects. I never write reviews, but a great company deserves praise and respect. Especially these days when online services can be so poorly supported from a customer service perspective. I've ordered many things from Framebridge including two pieces of artwork for my twin's nursery and the quality is outstanding. Additionally, the customer service when I've had questions or needed special requests, has always exceeded my expectations. You can tell this a company that values the experience of the consumer from start to finish. Thank you for filling my home with beautifully framed art and cherished memories. Keep doing what you're doing!
M Richardson
GBNothing but good here I've used framebridge multiple times, and have yet to be disappointed. They've made so much of my artwork look incredible, and their customer service is top notch.
Allie Fleder
GBAbsolutely fabulous framing and customer support I had an amazing framing experience (we used them for our wedding photos). I had only ever used a local framer before, so I was a little nervous, but Caroline and Laura really took care of us, andI will only frame with Framebridge from here on out. I highly recommend them to everyone I know.
Leira Lynn
GBDo not send original artwork/items that… Do not send original artwork/items that you could not bear to lose. My first order went well, so I sent another original painting. The packing materials were just like two giant pieces of cardboard folded and taped with the painting inside, unlike a flat box I got for the first order. My husband joked that it looked so vulnerable to damage, when we were bringing it to the UPS. Sadly, the nightmare came true. The package got lost (or damaged.. nobody provided an answer.) at a UPS center on the same day we dropped it off. It has been three weeks, but the UPS still cannot locate the package or provide any explanation. The framing service is relatively cheap, if losing an irreplaceable item/artwork is not your concern.
Maureen
GBdon't frame here i just emailed framebridge for the 3rd time since stopping in almost a month ago to inquire about artwork i dropped off to be framed november 23. since then, i've had artwork framed at a different location (sadly had to be sent back to wharehouse / wasn't done well) and artwork framed locally at a mom & pop shop (which i may go fully back to). i was told art dropped off around the holidays has taken precedence - ?????? i guess november 23rd doesn't count. after 3 emails, and an in-person visit asking about my art - i don't know what to do. they gave me a 40% discount, as if i'd want to use framebridge again... very frustrated