Disappointing Disappointing. This company advertises local stores, and fast next day service. I walked into the store near my house, and found out that they print and ship everything from India, and it's just the same cheap garbage quality stuff you can get everywhere else on the Internet. The physical stores are simply showrooms but the product comes from India. Pointless. I can order cheap garbage from China on the Internet if I want to. Avoid this company.

Do not send original artwork/items that… Do not send original artwork/items that you could not bear to lose. My first order went well, so I sent another original painting. The packing materials were just like two giant pieces of cardboard folded and taped with the painting inside, unlike a flat box I got for the first order. My husband joked that it looked so vulnerable to damage, when we were bringing it to the UPS. Sadly, the nightmare came true. The package got lost (or damaged.. nobody provided an answer.) at a UPS center on the same day we dropped it off. It has been three weeks, but the UPS still cannot locate the package or provide any explanation. The framing service is relatively cheap, if losing an irreplaceable item/artwork is not your concern.

Very disappointed Very disappointed. Like another reviewer, my photograph was not centered in the mat (off by a lot, like 1/4"). Got it back and guess what...still not centered (now off by 1/8") AND there are now two parallel creases running through the photograph, like it was run through some sort of machine or handler.

Never again! 07/28/22 Slow order fulfillment and delivery Review by Anonymous UserDo not waste your time or your money with this company. They will give you an unrealistic shipping time, then drag their heels on fulfilling your order. The customer service people are nice enough, but cannot get anything expedited for you. The "happiness guarantee" on their website, "If you’re not 100% happy with your order for any reason, let us know and we’ll make it right," is an outright lie. If I could give zero stars, I would! The framed print I ordered is a gift that will not be delivered in time for the occasion. Use Mpix! They have never let me down.

don't frame here i just emailed framebridge for the 3rd time since stopping in almost a month ago to inquire about artwork i dropped off to be framed november 23. since then, i've had artwork framed at a different location (sadly had to be sent back to wharehouse / wasn't done well) and artwork framed locally at a mom & pop shop (which i may go fully back to). i was told art dropped off around the holidays has taken precedence - ?????? i guess november 23rd doesn't count. after 3 emails, and an in-person visit asking about my art - i don't know what to do. they gave me a 40% discount, as if i'd want to use framebridge again... very frustrated