photos came out lovely! photos came out lovely!

don't frame here i just emailed framebridge for the 3rd time since stopping in almost a month ago to inquire about artwork i dropped off to be framed november 23. since then, i've had artwork framed at a different location (sadly had to be sent back to wharehouse / wasn't done well) and artwork framed locally at a mom & pop shop (which i may go fully back to). i was told art dropped off around the holidays has taken precedence - ?????? i guess november 23rd doesn't count. after 3 emails, and an in-person visit asking about my art - i don't know what to do. they gave me a 40% discount, as if i'd want to use framebridge again... very frustrated

They have the WORST customer service They have the WORST customer service. I wish I didn't trust them to get my order in time so that I could surprise my boyfriend with a sentimental Valentine's Gift. When I asked several times about my order, I received nothing but roadblocks and terrible excuses. They don't even try to help you or follow back up when requested. I ordered my design in January, and somehow they still weren't able to do anything they could to help me expedite my order to receiving it on time. DO NOT BOTHER USING THIS COMPANY if you have a special gift to send. It won't get done.

Do not use Framebridge for unique art, they may destroy it. I do not like leaving negative reviews. I had several pieces framed by Framebridge. Unfortunately with very mixed results. Some of them came out reasonably well, although not flawless. However two unique art pieces were in fact destroyed by Framebridge and the company casually offered a refund, not truly appreciating the damage. I will not use their service -which is not exactly cheap- again

Disappointing Disappointing. This company advertises local stores, and fast next day service. I walked into the store near my house, and found out that they print and ship everything from India, and it's just the same cheap garbage quality stuff you can get everywhere else on the Internet. The physical stores are simply showrooms but the product comes from India. Pointless. I can order cheap garbage from China on the Internet if I want to. Avoid this company.