DO NOT TRUST DO NOT TRUST They lost my package and are offering me some sort of BS investigation with UPS and asking me to wait 10 days as though that will do anything. I should have just paid more $$ and gone with someone in person.

Laughable quality After a nearly three month wait to get my item back: The framed item, a feather from a recently deceased parrot belonging to a close friend, was glued backward (muted color and sheen) directly to the matting. Why it was mounted backward is anyone's guess, but what I do know is that it looks like something a middle schooler would put together and is effectively un-giftable. Worse, the feather is ruined due to being glued directly to the matting and can't be used again. You get what you pay for.

Poor Digital Prints Maybe this company is good at framing, but they can’t send me a quality digital print to save their lives. They blame my computer screen, but I have had no other issues between my screen and prints either from my own printer and other companies. They send very dark prints and claim screen photos are 70% brighter. When asked to correct, they sent me another image that was only mildly brighter. Photographers should avoid any digital print services through framebridge.

Absolutely fabulous framing and customer support I had an amazing framing experience (we used them for our wedding photos). I had only ever used a local framer before, so I was a little nervous, but Caroline and Laura really took care of us, andI will only frame with Framebridge from here on out. I highly recommend them to everyone I know.

Never again! 07/28/22 Slow order fulfillment and delivery Review by Anonymous UserDo not waste your time or your money with this company. They will give you an unrealistic shipping time, then drag their heels on fulfilling your order. The customer service people are nice enough, but cannot get anything expedited for you. The "happiness guarantee" on their website, "If you’re not 100% happy with your order for any reason, let us know and we’ll make it right," is an outright lie. If I could give zero stars, I would! The framed print I ordered is a gift that will not be delivered in time for the occasion. Use Mpix! They have never let me down.