They have the WORST customer service They have the WORST customer service. I wish I didn't trust them to get my order in time so that I could surprise my boyfriend with a sentimental Valentine's Gift. When I asked several times about my order, I received nothing but roadblocks and terrible excuses. They don't even try to help you or follow back up when requested. I ordered my design in January, and somehow they still weren't able to do anything they could to help me expedite my order to receiving it on time. DO NOT BOTHER USING THIS COMPANY if you have a special gift to send. It won't get done.

Nothing but good here I've used framebridge multiple times, and have yet to be disappointed. They've made so much of my artwork look incredible, and their customer service is top notch.

Framebridge does not support women I worked for Framebridge. Loved my job. Framebridge does not support victims of domestic violence, however. I was falsely arrested because of domestic violence, because my boyfriend lost his job, and was jealiues of me ,he had me arrested on made up charges. Because of this of course I could not report my absence. I have been fired even tho thet kniw nothing was my fault woe to the poor man in the coma, the woman pulled into a van on the side of the road, the kidnapped hitchhiker , all would be fired from frambridge.

don't frame here i just emailed framebridge for the 3rd time since stopping in almost a month ago to inquire about artwork i dropped off to be framed november 23. since then, i've had artwork framed at a different location (sadly had to be sent back to wharehouse / wasn't done well) and artwork framed locally at a mom & pop shop (which i may go fully back to). i was told art dropped off around the holidays has taken precedence - ?????? i guess november 23rd doesn't count. after 3 emails, and an in-person visit asking about my art - i don't know what to do. they gave me a 40% discount, as if i'd want to use framebridge again... very frustrated

Do not send original artwork/items that… Do not send original artwork/items that you could not bear to lose. My first order went well, so I sent another original painting. The packing materials were just like two giant pieces of cardboard folded and taped with the painting inside, unlike a flat box I got for the first order. My husband joked that it looked so vulnerable to damage, when we were bringing it to the UPS. Sadly, the nightmare came true. The package got lost (or damaged.. nobody provided an answer.) at a UPS center on the same day we dropped it off. It has been three weeks, but the UPS still cannot locate the package or provide any explanation. The framing service is relatively cheap, if losing an irreplaceable item/artwork is not your concern.