Keep away Non existing customer service. Did receive a product not as shown in the pictures, that wasn't satisfactory to us and thus tried to return/contact someone, but no luck. Neither e mails or phone calls were answered. Total scam. At this point their Instagram account has gone silent, so i assume that there is no one who actually tries to complete the orders.

So disappointing! After having had fantastic service with my purchase in 2021, I wanted to buy another world map as a gift for my son. I placed my order and never heard another word from them! I tried 3 different emails ... no response. I tried to phone them .... the number has been disconnected. I emailed again 6 weeks after placing my order & still received no response, so I raised a dispute with Paypal & received a refund. What a shame as the world maps are truly beautifully made!

Des voleurs et des menteurs !! Des voleurs et des menteurs !!! Ne commandez rien chez eux !!! Dear, I'm so sorry for this inconvenience. And thank you for your understanding. Your order is prepared and will be shipped within the next 7-12 business days. We're very sorry if you experience this delay. We are doing our utmost, to ensure as little a delay as possible for you. Should you have any questions or concerns regarding this matter, please, feel free to contact me. In the meantime, I thank you again for doing business with Your World Map. Have a nice day! Sincerely, Emma Voici leur message type .

HOAX company Ordered in July with the promise of delivery within 14 days. Have been e-mailing customer since September. Every time they promised that the map was just about to be shipped. After 4 months of waiting I have officielly requested my money back. That obviously has also not happened. Hoax company!

Made up customer service Ironically the company asked for this review on the 2 month anniversary of non-delivery. I have tried on two occasions to ask for a timeline when the product will be with me but got totally chinned off; with one fully ignored message and one vague response saying things are taking longer than expected. I still really like the look of the product so holding out before raising a PayPal claim but have little confidence I will ever see the end result on my wall.