Do not buy this product, NO customer support Do not buy this product. We purchased the product and were happy while it worked for only "3" months. I reached out to the company multiple times even receiving messages from Mr. Henry Zeifman the President of Perfect Sleep Pad stating "I'll call you" and never did after I went through all of the basic fix options they offered. All I wanted was an exchanged product that worked because while it did function my wife loved it. To say I was extremely disappointed is an understatement. I will share my emails and/or messages to substantiate this review.

The Perfect Sleep Pad is unbeatable for… The Perfect Sleep Pad is unbeatable for sleeping comfort!! We've had these for over 10 years and literally can't sleep without it. My husband is always cold and I am always hot so The Perfect Sleep Pad is really the perfect answer for us. We each sleep comfortably through the night. The machine is super quiet and with the remotes you can change temperature anytime of the night. We love ours so much we just ordered another. I'm considering buying a few extra just in case they ever stop selling them! But they last so long - like I said once before in another review - it is a workhorse. I use mine a lot during the night and also during the day at times as I have Chronic fatigue and fibromyalgia. We've tried other types of machines but this one does it all - cools, heats, it's quiet and super easy to take care of. Will never be without one!!!

Game changer Game changer! I have seen improvements in my sleep quality and sleep scores. The customer service from beginning to end has been excellent. I would recommend this product for anyone who is looking for a good night's sleep. Thanks Henry!

Amazing product! Amazing product, keeps me cool during the hot summer, saving me money on my a/c bill, and I love to to make the bed toasty warm during the cold winter (also saving me money on my heating costs)! I have the dual king size model and my spouse likes that she can set her own ideal temperature on her side of the bed.

Customer service has been exceptional… Customer service has been exceptional at Perfect Sleep Pad. But more importantly, the product has worked for me very well. I was not getting cool at night with a competitor so I tried the Perfect Sleep Pad with a PVC pad and now I've been more comfortable at night and sleeping better.