Jeannie Bailey
GBCredit card line item reads LIXGIFTCOM CO Rating is regarding how the merchant does their payment transactions and not the item I purchased: My experience has more to do with the way they process payment. The post on my credit card will be LIXGIFTCO CO merchant and the line item will say PAYPAL. 1. The order was not recorded under my paypal account when logged in. 2. it took paypal 45 min and a return call to find enough information regarding this merchant so that I may determine if this was a valid purchase. 3. My credit card had nothing more than paypal's number when investigating the purchase. I wasted over an hour trying to determine if the purchase was valid. This should be easier than they make it. If the company wants to look fraudulent then it's doing a darn good job of it. I haven't received my item yet but I will return when I do to at the very least qualify the quality. Jeannie
Susie Morgan
GBTerrible experience. Don't waste your money. Terrible experience. It took nearly a month for my queen bedding set to arrive. When i opened it, the dimensions were more like a full size and there was only one pillow sham. After sending them 8 pictures including a measuring tape to document the dimensions, they said I received the correct item and needed even more pictures to address the missing pillow sham. Ridiculous. I'm out $80.
Jackal Witch
GBAwful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective
kc
GBDon't buy from Cozzyhomes Don't buy from Cozzyhomes. It took a month to receive a product that looks nothing like the picture. I ordered a quilt and got 2 bedsheets screen printed and sewn together. Customer service "Richard" refuses to give a full refund. Instead offering 30% refund and a coupon. I am working with Paypal now to try and get my $80 back. Richard, your website also says 100% satisfaction. I am 0% satisfied. Kindly refund my money in full.
S.A. Humble
GBI got exactly what I ordered and my… I got exactly what I ordered and my daughter loves it. Cozzyhomes updated me during the wait time between ordering and receiving the set. I would say it was a very positive experience!