Sarah Dandurand
CAI got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.
Donna
GBThe Stickiest Spam just for Browsing their Site I put an item in my cart and some of my information (name and email) automatically filled when I clicked in the contact information boxes. However, I did not order the product and closed off the page. I immediately began receiving multiple emails each day from Cozzyhomes about returning to their site and shopping with them. I've never been spammed before from browsing a site. I have "unsubscribed" and still received two emails this afternoon. In this day and age I was concerned that their products do not include any customer reviews (at least the ones I was looking at). This confirms my strange feeling about the company
Carol Camp
GBThis company is not legit This company is not legit. Received curtains, described as blackout thermal curtains. By far not blackout or thermal. Tried to return, this is the response I received from customer service. "We're sorry to hear that you didn't like it but at this point, we are forced to leave some of our reception workers off for a period as the recent Corona outbreak has reached a critical level. Regards, so we are sorry that we cannot accept the customer to return the product to avoid losing the goods: (I hope you will understand". This is unacceptable for a legitimate company. Very sketchy business. BEWARE! This was over $350 this company took me for. Sad some companies can not be trusted.
Marie Yanga
GBSCAM This is a fraud company! Their website says sakfifths was a dummy account of sacs fifth avenue and stupid me for realizing it after i placed an order online for 3 swatch (omega) watches worth almost $600!! i just realized ive been duped because the company that shows on the card after the payment was processed was LIXI/ COZZYHOMES instead of sacs fifth avenue or swatch so I contacted the bank immediately and cancelled the transaction! I got full refund a few days ago thank goodness otherwise these scam of a company could have gotten away with my hardearned money. SO PLEASE BE WARY guys. i should have done my homework first!
Amy
GBScam Scam. Beware!! Never received my order. This is the response I got after asking them for a tracking number. Doesn’t even make sense. Expensive lesson. Wish I had looked for these reviews first. Now I suspect why PayPal alerted me to someone trying to access my account shortly after I ordered from them. Hi We sincerely apologize for any inconvenience these issues may have caused you . The error was caused by delivery due to their system crash. This led to your order being late. We have contacted delivery to press them, we understand thoroughly about your concern about the item . Hopefully you are sympathetic about this delay Thank you