Suzy Leseman
GBZERO STARS! ZERO STARS!! DO NOT PURCHASE FROM COZZY!! Ordered beautiful king size comforter w/pillow shams. Finally received order and it was no where near the beauty of display pic, looked NOTHING like the pic. As others have said, cheap material - two pieces of crappy fabric sewn together with zipper at bottom and NO filling. Cozzy offered 15% refund ($12 on $80 purchase) and a 20% discount on next order. Have to laugh at the thought of a 'Next Order'. CRAPPY COMPANY, CRAPPY QUALITY, CUSTOMER SATISFACTION STATEMENT A LIE
S.A. Humble
GBI got exactly what I ordered and my… I got exactly what I ordered and my daughter loves it. Cozzyhomes updated me during the wait time between ordering and receiving the set. I would say it was a very positive experience!
Txom
GBOrdered a bedspread Ordered a bedspread - have not received order- correspondence is terrible most is computer generated. One message said DHL has order will receive tracking within 48 hrs 3weeks later no tracking. Never again! Contacted PP to dispute charges. Be aware!!!!
Carol Camp
GBThis company is not legit This company is not legit. Received curtains, described as blackout thermal curtains. By far not blackout or thermal. Tried to return, this is the response I received from customer service. "We're sorry to hear that you didn't like it but at this point, we are forced to leave some of our reception workers off for a period as the recent Corona outbreak has reached a critical level. Regards, so we are sorry that we cannot accept the customer to return the product to avoid losing the goods: (I hope you will understand". This is unacceptable for a legitimate company. Very sketchy business. BEWARE! This was over $350 this company took me for. Sad some companies can not be trusted.
Jackal Witch
GBAwful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective