If I could give this company a 0 I… If I could give this company a 0 I would. I paid extra for express shipment for the blanket to arrive November 18 and The date is November 19 and I haven’t even received a tracking number for the blanket. Every time I email them about getting tracking number I get a response about how the shipping policy takes 17 days even after paying extra to get the blanket on said date . Even at this current moment I still haven’t received any tracking information. When I purchased a blanket with express shipping the website stated it would arrive November 18 . This company is a complete scam and completely unprofessional.

I got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.

Awful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective

ZERO STARS! ZERO STARS!! DO NOT PURCHASE FROM COZZY!! Ordered beautiful king size comforter w/pillow shams. Finally received order and it was no where near the beauty of display pic, looked NOTHING like the pic. As others have said, cheap material - two pieces of crappy fabric sewn together with zipper at bottom and NO filling. Cozzy offered 15% refund ($12 on $80 purchase) and a 20% discount on next order. Have to laugh at the thought of a 'Next Order'. CRAPPY COMPANY, CRAPPY QUALITY, CUSTOMER SATISFACTION STATEMENT A LIE

The Stickiest Spam just for Browsing their Site I put an item in my cart and some of my information (name and email) automatically filled when I clicked in the contact information boxes. However, I did not order the product and closed off the page. I immediately began receiving multiple emails each day from Cozzyhomes about returning to their site and shopping with them. I've never been spammed before from browsing a site. I have "unsubscribed" and still received two emails this afternoon. In this day and age I was concerned that their products do not include any customer reviews (at least the ones I was looking at). This confirms my strange feeling about the company