ZERO STARS! ZERO STARS!! DO NOT PURCHASE FROM COZZY!! Ordered beautiful king size comforter w/pillow shams. Finally received order and it was no where near the beauty of display pic, looked NOTHING like the pic. As others have said, cheap material - two pieces of crappy fabric sewn together with zipper at bottom and NO filling. Cozzy offered 15% refund ($12 on $80 purchase) and a 20% discount on next order. Have to laugh at the thought of a 'Next Order'. CRAPPY COMPANY, CRAPPY QUALITY, CUSTOMER SATISFACTION STATEMENT A LIE

Scam Scam. Beware!! Never received my order. This is the response I got after asking them for a tracking number. Doesn’t even make sense. Expensive lesson. Wish I had looked for these reviews first. Now I suspect why PayPal alerted me to someone trying to access my account shortly after I ordered from them. Hi We sincerely apologize for any inconvenience these issues may have caused you . The error was caused by delivery due to their system crash. This led to your order being late. We have contacted delivery to press them, we understand thoroughly about your concern about the item . Hopefully you are sympathetic about this delay Thank you

I got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.

STAY AWAY I keep getting the same "Alexander" who will not refund my money. I have been waiting for this order and the tracking doesn't give any information besides a label was created. It has been at this status for weeks. This was a Christmas gift for my daughter so I am pissed that I bought from a scam company. DO NOT ORDER FROM THIS COMPANY! How can a company only have one employee? Total BULL!

Horrible Customer Service Horrible Customer Service, providing shipping labels, tracking numbers. Still haven’t received my item as it was a Christmas present for my granddaughter. Will tell everyone, everywhere on every social media what scam artists these people are. DO NOT PURCHASE FROM THEM. Wish I had read the reviews before I ordered.