Jeffrey
GBPoor quality all around Not only did it take three times as long as the website promised, tracking was difficult. The duvet cover and shams were off in color from the website (you do take your chances matching color on line,) but unusable. The queen duvet cover was undersized, would barely fit a double bed. Fabric quality was mediocre at best. It will be going to Goodwill, wasted money, lesson learned. Too many other good vendors out there. (I bought a replacement from Pushplinen, I was very impressed with their quality and the speed of fulfillment and shipping.)
Jackal Witch
GBAwful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective
Maria Sherrow
GBWhomever Whomever, says this business is legit is lying. There is only one employee who responds to you and their name is Alexander. There is no phone number for this company so you have to wait for the one employee Alexander to respond, thats a joke. I have yet to receive what I have order and when I email ALEXANDER, I get the run around. Please find another company to order from. I am just warning you. Sincerely, Regret
Suzy Leseman
GBZERO STARS! ZERO STARS!! DO NOT PURCHASE FROM COZZY!! Ordered beautiful king size comforter w/pillow shams. Finally received order and it was no where near the beauty of display pic, looked NOTHING like the pic. As others have said, cheap material - two pieces of crappy fabric sewn together with zipper at bottom and NO filling. Cozzy offered 15% refund ($12 on $80 purchase) and a 20% discount on next order. Have to laugh at the thought of a 'Next Order'. CRAPPY COMPANY, CRAPPY QUALITY, CUSTOMER SATISFACTION STATEMENT A LIE
kc
GBDon't buy from Cozzyhomes Don't buy from Cozzyhomes. It took a month to receive a product that looks nothing like the picture. I ordered a quilt and got 2 bedsheets screen printed and sewn together. Customer service "Richard" refuses to give a full refund. Instead offering 30% refund and a coupon. I am working with Paypal now to try and get my $80 back. Richard, your website also says 100% satisfaction. I am 0% satisfied. Kindly refund my money in full.