trevor nelson
GBUGLY! UGLY!! We ordered - Basketball Shape Pattern YW2201582CL Quilt Bed Set. In the picture it looks like a teal blue. When we received the product the chevron pattern has the teal blue we were expecting but the rest of what matches that color in the photo is an emerald or forest green. It does not at all match the blue. Their customer service department was not at all helpful. Do not order from this company.
Sarah Dandurand
CAI got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.
kc
GBDon't buy from Cozzyhomes Don't buy from Cozzyhomes. It took a month to receive a product that looks nothing like the picture. I ordered a quilt and got 2 bedsheets screen printed and sewn together. Customer service "Richard" refuses to give a full refund. Instead offering 30% refund and a coupon. I am working with Paypal now to try and get my $80 back. Richard, your website also says 100% satisfaction. I am 0% satisfied. Kindly refund my money in full.
Jackal Witch
GBAwful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective
Jasmine Evans
GBIf I could give this company a 0 I… If I could give this company a 0 I would. I paid extra for express shipment for the blanket to arrive November 18 and The date is November 19 and I haven’t even received a tracking number for the blanket. Every time I email them about getting tracking number I get a response about how the shipping policy takes 17 days even after paying extra to get the blanket on said date . Even at this current moment I still haven’t received any tracking information. When I purchased a blanket with express shipping the website stated it would arrive November 18 . This company is a complete scam and completely unprofessional.