STAY AWAY I keep getting the same "Alexander" who will not refund my money. I have been waiting for this order and the tracking doesn't give any information besides a label was created. It has been at this status for weeks. This was a Christmas gift for my daughter so I am pissed that I bought from a scam company. DO NOT ORDER FROM THIS COMPANY! How can a company only have one employee? Total BULL!

Ordered a bedspread Ordered a bedspread - have not received order- correspondence is terrible most is computer generated. One message said DHL has order will receive tracking within 48 hrs 3weeks later no tracking. Never again! Contacted PP to dispute charges. Be aware!!!!

ZERO STARS! ZERO STARS!! DO NOT PURCHASE FROM COZZY!! Ordered beautiful king size comforter w/pillow shams. Finally received order and it was no where near the beauty of display pic, looked NOTHING like the pic. As others have said, cheap material - two pieces of crappy fabric sewn together with zipper at bottom and NO filling. Cozzy offered 15% refund ($12 on $80 purchase) and a 20% discount on next order. Have to laugh at the thought of a 'Next Order'. CRAPPY COMPANY, CRAPPY QUALITY, CUSTOMER SATISFACTION STATEMENT A LIE

Awful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective

SCAM This is a fraud company! Their website says sakfifths was a dummy account of sacs fifth avenue and stupid me for realizing it after i placed an order online for 3 swatch (omega) watches worth almost $600!! i just realized ive been duped because the company that shows on the card after the payment was processed was LIXI/ COZZYHOMES instead of sacs fifth avenue or swatch so I contacted the bank immediately and cancelled the transaction! I got full refund a few days ago thank goodness otherwise these scam of a company could have gotten away with my hardearned money. SO PLEASE BE WARY guys. i should have done my homework first!