Donna
GBThe Stickiest Spam just for Browsing their Site I put an item in my cart and some of my information (name and email) automatically filled when I clicked in the contact information boxes. However, I did not order the product and closed off the page. I immediately began receiving multiple emails each day from Cozzyhomes about returning to their site and shopping with them. I've never been spammed before from browsing a site. I have "unsubscribed" and still received two emails this afternoon. In this day and age I was concerned that their products do not include any customer reviews (at least the ones I was looking at). This confirms my strange feeling about the company
Sarah Dandurand
CAI got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.
Jackal Witch
GBAwful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective
Jasmine Evans
GBIf I could give this company a 0 I… If I could give this company a 0 I would. I paid extra for express shipment for the blanket to arrive November 18 and The date is November 19 and I haven’t even received a tracking number for the blanket. Every time I email them about getting tracking number I get a response about how the shipping policy takes 17 days even after paying extra to get the blanket on said date . Even at this current moment I still haven’t received any tracking information. When I purchased a blanket with express shipping the website stated it would arrive November 18 . This company is a complete scam and completely unprofessional.
Susie Morgan
GBTerrible experience. Don't waste your money. Terrible experience. It took nearly a month for my queen bedding set to arrive. When i opened it, the dimensions were more like a full size and there was only one pillow sham. After sending them 8 pictures including a measuring tape to document the dimensions, they said I received the correct item and needed even more pictures to address the missing pillow sham. Ridiculous. I'm out $80.