Suzy Leseman
GBZERO STARS! ZERO STARS!! DO NOT PURCHASE FROM COZZY!! Ordered beautiful king size comforter w/pillow shams. Finally received order and it was no where near the beauty of display pic, looked NOTHING like the pic. As others have said, cheap material - two pieces of crappy fabric sewn together with zipper at bottom and NO filling. Cozzy offered 15% refund ($12 on $80 purchase) and a 20% discount on next order. Have to laugh at the thought of a 'Next Order'. CRAPPY COMPANY, CRAPPY QUALITY, CUSTOMER SATISFACTION STATEMENT A LIE
Susie Morgan
GBTerrible experience. Don't waste your money. Terrible experience. It took nearly a month for my queen bedding set to arrive. When i opened it, the dimensions were more like a full size and there was only one pillow sham. After sending them 8 pictures including a measuring tape to document the dimensions, they said I received the correct item and needed even more pictures to address the missing pillow sham. Ridiculous. I'm out $80.
trevor nelson
GBUGLY! UGLY!! We ordered - Basketball Shape Pattern YW2201582CL Quilt Bed Set. In the picture it looks like a teal blue. When we received the product the chevron pattern has the teal blue we were expecting but the rest of what matches that color in the photo is an emerald or forest green. It does not at all match the blue. Their customer service department was not at all helpful. Do not order from this company.
Sarah Dandurand
CAI got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.
Carol Camp
GBThis company is not legit This company is not legit. Received curtains, described as blackout thermal curtains. By far not blackout or thermal. Tried to return, this is the response I received from customer service. "We're sorry to hear that you didn't like it but at this point, we are forced to leave some of our reception workers off for a period as the recent Corona outbreak has reached a critical level. Regards, so we are sorry that we cannot accept the customer to return the product to avoid losing the goods: (I hope you will understand". This is unacceptable for a legitimate company. Very sketchy business. BEWARE! This was over $350 this company took me for. Sad some companies can not be trusted.