Cheryl Charest
GBSTAY AWAY I keep getting the same "Alexander" who will not refund my money. I have been waiting for this order and the tracking doesn't give any information besides a label was created. It has been at this status for weeks. This was a Christmas gift for my daughter so I am pissed that I bought from a scam company. DO NOT ORDER FROM THIS COMPANY! How can a company only have one employee? Total BULL!
kc
GBDon't buy from Cozzyhomes Don't buy from Cozzyhomes. It took a month to receive a product that looks nothing like the picture. I ordered a quilt and got 2 bedsheets screen printed and sewn together. Customer service "Richard" refuses to give a full refund. Instead offering 30% refund and a coupon. I am working with Paypal now to try and get my $80 back. Richard, your website also says 100% satisfaction. I am 0% satisfied. Kindly refund my money in full.
Jeannie Bailey
GBCredit card line item reads LIXGIFTCOM CO Rating is regarding how the merchant does their payment transactions and not the item I purchased: My experience has more to do with the way they process payment. The post on my credit card will be LIXGIFTCO CO merchant and the line item will say PAYPAL. 1. The order was not recorded under my paypal account when logged in. 2. it took paypal 45 min and a return call to find enough information regarding this merchant so that I may determine if this was a valid purchase. 3. My credit card had nothing more than paypal's number when investigating the purchase. I wasted over an hour trying to determine if the purchase was valid. This should be easier than they make it. If the company wants to look fraudulent then it's doing a darn good job of it. I haven't received my item yet but I will return when I do to at the very least qualify the quality. Jeannie
Suzy Leseman
GBZERO STARS! ZERO STARS!! DO NOT PURCHASE FROM COZZY!! Ordered beautiful king size comforter w/pillow shams. Finally received order and it was no where near the beauty of display pic, looked NOTHING like the pic. As others have said, cheap material - two pieces of crappy fabric sewn together with zipper at bottom and NO filling. Cozzy offered 15% refund ($12 on $80 purchase) and a 20% discount on next order. Have to laugh at the thought of a 'Next Order'. CRAPPY COMPANY, CRAPPY QUALITY, CUSTOMER SATISFACTION STATEMENT A LIE
Jeffrey
GBPoor quality all around Not only did it take three times as long as the website promised, tracking was difficult. The duvet cover and shams were off in color from the website (you do take your chances matching color on line,) but unusable. The queen duvet cover was undersized, would barely fit a double bed. Fabric quality was mediocre at best. It will be going to Goodwill, wasted money, lesson learned. Too many other good vendors out there. (I bought a replacement from Pushplinen, I was very impressed with their quality and the speed of fulfillment and shipping.)