STAY AWAY I keep getting the same "Alexander" who will not refund my money. I have been waiting for this order and the tracking doesn't give any information besides a label was created. It has been at this status for weeks. This was a Christmas gift for my daughter so I am pissed that I bought from a scam company. DO NOT ORDER FROM THIS COMPANY! How can a company only have one employee? Total BULL!

This company is not legit This company is not legit. Received curtains, described as blackout thermal curtains. By far not blackout or thermal. Tried to return, this is the response I received from customer service. "We're sorry to hear that you didn't like it but at this point, we are forced to leave some of our reception workers off for a period as the recent Corona outbreak has reached a critical level. Regards, so we are sorry that we cannot accept the customer to return the product to avoid losing the goods: (I hope you will understand". This is unacceptable for a legitimate company. Very sketchy business. BEWARE! This was over $350 this company took me for. Sad some companies can not be trusted.

I got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.

Credit card line item reads LIXGIFTCOM CO Rating is regarding how the merchant does their payment transactions and not the item I purchased: My experience has more to do with the way they process payment. The post on my credit card will be LIXGIFTCO CO merchant and the line item will say PAYPAL. 1. The order was not recorded under my paypal account when logged in. 2. it took paypal 45 min and a return call to find enough information regarding this merchant so that I may determine if this was a valid purchase. 3. My credit card had nothing more than paypal's number when investigating the purchase. I wasted over an hour trying to determine if the purchase was valid. This should be easier than they make it. If the company wants to look fraudulent then it's doing a darn good job of it. I haven't received my item yet but I will return when I do to at the very least qualify the quality. Jeannie

Don't buy from Cozzyhomes Don't buy from Cozzyhomes. It took a month to receive a product that looks nothing like the picture. I ordered a quilt and got 2 bedsheets screen printed and sewn together. Customer service "Richard" refuses to give a full refund. Instead offering 30% refund and a coupon. I am working with Paypal now to try and get my $80 back. Richard, your website also says 100% satisfaction. I am 0% satisfied. Kindly refund my money in full.