STAY AWAY I keep getting the same "Alexander" who will not refund my money. I have been waiting for this order and the tracking doesn't give any information besides a label was created. It has been at this status for weeks. This was a Christmas gift for my daughter so I am pissed that I bought from a scam company. DO NOT ORDER FROM THIS COMPANY! How can a company only have one employee? Total BULL!

Horrible Customer Service Horrible Customer Service, providing shipping labels, tracking numbers. Still haven’t received my item as it was a Christmas present for my granddaughter. Will tell everyone, everywhere on every social media what scam artists these people are. DO NOT PURCHASE FROM THEM. Wish I had read the reviews before I ordered.

I got a duvet cover set I got a duvet cover set. I was very unhappy with the length of time it took to ship the order out and their terribly designed website so I asked for a refund. The service was so bad that they proceeded to ship the item out for delivery the next day, without responding to my request for refund. But when I got the product after waiting a couple of months I was actually happy because its really nice. The print is great, it’s comfortable and the quality seems reasonable. But I did notice a major difference in the actual design and the image on their website. I think cozzyhomes has a lot of improving to do before Id order here again but I still appreciate the product I received.

Poor quality all around Not only did it take three times as long as the website promised, tracking was difficult. The duvet cover and shams were off in color from the website (you do take your chances matching color on line,) but unusable. The queen duvet cover was undersized, would barely fit a double bed. Fabric quality was mediocre at best. It will be going to Goodwill, wasted money, lesson learned. Too many other good vendors out there. (I bought a replacement from Pushplinen, I was very impressed with their quality and the speed of fulfillment and shipping.)

This company is not legit This company is not legit. Received curtains, described as blackout thermal curtains. By far not blackout or thermal. Tried to return, this is the response I received from customer service. "We're sorry to hear that you didn't like it but at this point, we are forced to leave some of our reception workers off for a period as the recent Corona outbreak has reached a critical level. Regards, so we are sorry that we cannot accept the customer to return the product to avoid losing the goods: (I hope you will understand". This is unacceptable for a legitimate company. Very sketchy business. BEWARE! This was over $350 this company took me for. Sad some companies can not be trusted.