Jeffrey
GBPoor quality all around Not only did it take three times as long as the website promised, tracking was difficult. The duvet cover and shams were off in color from the website (you do take your chances matching color on line,) but unusable. The queen duvet cover was undersized, would barely fit a double bed. Fabric quality was mediocre at best. It will be going to Goodwill, wasted money, lesson learned. Too many other good vendors out there. (I bought a replacement from Pushplinen, I was very impressed with their quality and the speed of fulfillment and shipping.)
Jasmine Evans
GBIf I could give this company a 0 I… If I could give this company a 0 I would. I paid extra for express shipment for the blanket to arrive November 18 and The date is November 19 and I haven’t even received a tracking number for the blanket. Every time I email them about getting tracking number I get a response about how the shipping policy takes 17 days even after paying extra to get the blanket on said date . Even at this current moment I still haven’t received any tracking information. When I purchased a blanket with express shipping the website stated it would arrive November 18 . This company is a complete scam and completely unprofessional.
kc
GBDon't buy from Cozzyhomes Don't buy from Cozzyhomes. It took a month to receive a product that looks nothing like the picture. I ordered a quilt and got 2 bedsheets screen printed and sewn together. Customer service "Richard" refuses to give a full refund. Instead offering 30% refund and a coupon. I am working with Paypal now to try and get my $80 back. Richard, your website also says 100% satisfaction. I am 0% satisfied. Kindly refund my money in full.
S.A. Humble
GBI got exactly what I ordered and my… I got exactly what I ordered and my daughter loves it. Cozzyhomes updated me during the wait time between ordering and receiving the set. I would say it was a very positive experience!
Jackal Witch
GBAwful Company Awful Company. Ordered GRUNGE OLD LEATHER curtains. "ELIMINATE 100% LIGHT - Great for daytime sleepers, children's rooms, and nurseries." Not even close to eliminating 100% of light. Refused to refund my money unless I sent them back to Hong Kong. Despite sending picture, they refused to acknowledge their curtains didn't work. Filed claim with PayPal and they offered only $32.37 USD refund on ORDER OF $112.77 USD "IMPORTANT: 100% Satisfaction guaranteed: Customer satisfaction is of utmost importance to us. We are confident you will love our products, but if you are not 100% satisfied, our customer service team will work with you to make it right!" Not true from my perspective