Fast shipping, no customer service I was very impressed at how fast the shipping was and how well the PTAC units were packaged. The condition was as described, meaning the A rated units were obviously used with touch up paint but they looked good once installed (just don't look to closely). The reason I am giving a 4 star instead of a 5 star (considered a 3 star) was because of the customer service. I needed some clarification on the specific units that were shipped out to me. I called and the person that answered was unable to answer my question. She said I would receive a call back but 5 days later I have yet to hear from them. I hope I don't have any issues... I am not confident I will be taken care of.

Very easy to call and place order and… Very easy to call and place order and customer service was excellent. I picked up order myself and loader was right there to load 3 p tacs and i was out of there within 15 minutes. Excellent!

Mr J Smith made ordering and service a… Mr J Smith made ordering and service a pleasure no trouble at all.

I had an EXCELLENT experience I had an EXCELLENT experience purchasing our units from ptac4less! We needed to replace a bulk amount of units and their prices were the best we could find by far. I called in and their team was extremely helpful and answered every question I had, going above and beyond to guide me every step of the way. They even gave us credit towards our order to take the old units we were replacing, which was a nice surprise considering we were going to have to pay to have them taken away originally! Everything went smoothly and we got our shipment sooner than I expected. I'd HIGHLY recommend ptac4less. 5 Stars!

The delivery time was super fast The delivery time was super fast. The parts fit perfectly. Great service!!