Great Customer Service/Product Great Customer Service! The two units arrived in a better than expected condition - no rust or random debris. No issues installing. Both PTACs work just fine so far.

The representative I spoke to was so helpful The representative I spoke to was so helpful. I was trying to find the connector to link my new GE PTAC with a non GE wireless thermostat. He came up with the exact product which I installed today. Thanks a ton. So many other places I tried didn't have a clue, including GE

Exactly as shown Received my part very quickly and packaged well. It was exactly as the picture showed and worked perfectly. It was a little difficult to make sure I had the right motor as the description didn’t give many details. I have about 110 PTAC’s and this will be my first parts source!

I'll give it a stars at the moment My… I'll give it a stars at the moment My unit would be here sometime today a week after it's been ordered a email regarding shipping and order progress would have been nice I had to go into my account settings and track it they do have a decent selection online I decided upon a distinctions brand hopefully it is as good as my previous Midea which I seem to can't find anywhere took a Chance on on this and I'll let you know on an update

Sales rep was terrific Sales rep was terrific. Delivery service bad. I was called and told delivering would be next day, tues 7am to 11am. The next day, no call, no show. I called and they don't know what happened, ok we will be out tomorrow. Showed up within the time frame but driver drove all over my lawn because it appeared he had never driven a truck before. Not good.