The company does not care about its… Their customers The company does not care about its customer. I ordered a unit it took them 12 days to get it shipped out of the warehouse and get it to me. Leaving Tennessee going to southern Indiana. It’s a five hour ride. They ignored me. They push me off and they do not care. I will never deal with this company again all they do is ignore you. I had to call three times and emailed them three times in a row to get a response from these people and all they do is blow me off.

The representative I spoke to was so helpful The representative I spoke to was so helpful. I was trying to find the connector to link my new GE PTAC with a non GE wireless thermostat. He came up with the exact product which I installed today. Thanks a ton. So many other places I tried didn't have a clue, including GE

I had an EXCELLENT experience I had an EXCELLENT experience purchasing our units from ptac4less! We needed to replace a bulk amount of units and their prices were the best we could find by far. I called in and their team was extremely helpful and answered every question I had, going above and beyond to guide me every step of the way. They even gave us credit towards our order to take the old units we were replacing, which was a nice surprise considering we were going to have to pay to have them taken away originally! Everything went smoothly and we got our shipment sooner than I expected. I'd HIGHLY recommend ptac4less. 5 Stars!

Purchased from this company 10 years ago This was our second purchase from the company, we were sold a unit that was discontinued but was never told and instead of purchasing the unit we wanted (Amana PTAC system) we were told it would have to be ordered and without giving us information as to cost and ship dates we were persuaded to purchase the GE Unit.the unit ever worked correctly instead of the company working to get the unit replaced we had to deal with the manufacturer ourselves ( we were told they didn’t deal with warranties) it took several emails and phone calls to get unit replaced 2nd unit isn’t that great either! Beware I don’t recommend purchasing a GE/Hotpoint PTAC unit.

Great Customer Service/Product Great Customer Service! The two units arrived in a better than expected condition - no rust or random debris. No issues installing. Both PTACs work just fine so far.