Dismayed by lack of honouring service… Dismayed by lack of honouring service plans Impra Gas installed Vaillant Combi boiler in April 2019. I had 10 year service plan included. E mailed them twice to organise annual service and received standard reply saying office was closed (due to virus I presumed). Fed up with this situation having seen all the other reviews as well. They do not even deserve one star.

It is rare to find a company or workmen so helpful. It is rare to find a company or workmen that go that extra mile these days! New Boiler and new hot water, I can't tell you how pleased I was. Clean and efficient install by the mots politest of men. My bathroom was a bit messy as was currently under re-vamp but they even helped me fix some extra bits out of courtesy. Its good to know that customer service and genuine helpful people are still out there. Thank you Impragas!

The Installation man Ross did a good job! The price was good for us. The installation man -Ross did a fantastic job! Three days for the entire central heating system, Ross arrived on time and tidying up as he goes. We are very grateful for Ross’s professionalism and dedication. The lockdown announced from day 1 evening, but it didn’t affect Ross’s working attitude. We were very sorry that Ross’s accommodation decided to close, so Ross has to looking for somewhere else at 10pm! He still arrived and finished all the work on time. The down side of this company is that when we found out our main pipe was good enough for the installation, but they won’t willing to refund us from their quote. After a serious explanation and discussion they were only will to refund £50! We will update on their service department when the time comes.

Happy with my new boiler Happy with my new boiler. ImpraGas has a quick response, they will give you different payments options and also one of the cheapest company The Engineer Daniel was polite and on time. He did his best to fit the boiler into our cupboard. The pipe works and fittings were neatly done Well definitely recommend

Rang the company in the evening Rang the company in the evening, appointment made for the next day came and gave a quote.New boiler was fitted the next day. Excellent service quick response efficient service, Installation engineers were on time, polite friendly, job was done efficiently, no mess, finished to a very high standard. Would totally recommend.