Real Leather Jacket The jacket I ordered for my girlfriend and received was a good quality, real leather jacket. Unfortunately the size I ordered fit her a lil snug. However, in contacting USA LEATHER JACKETS, they responded to all of my emails, and in the end I was accomodated accordingly through the return policy process. I plan to place an order for the same jacket for my girlfriend, but in a larger size, which I’m sure will fit her better, and she will be happy with.

I ordered a jacket for my father I ordered a jacket for my father. The jacket that was ordered a men's size large. What was sent was made as a women jacket. (Zipper on the wrong side and made smaller). I did try calling the numbers and couldn't get in contact with them. I then tried emailing them and within a day they responded. They asked for pictures of the jacket. I did that. They then called me and offered me different options to make me a happy customer. I will say that at least they made the attempt to make things right. The jacket itself is very nice. I do hope this company makes the sizes and fixes the zipper to be a US standard because the product is very nice. I give them 5 stars for the jacket and 5 stars for calling me back. I do also hope they fix the customer service number. I think that would help with communication with the customer.

Have a number that works to contact… Have a number that works to contact you! It’s so frustrating to have to wait until you reply back to my email… also make returns easier and less of a hassle.

Customer service is amazing! Their customer service is simply amazing! The jacket I bought was too small in the waist. I requested a return. They asked for me to provide a picture of where it did not fit. I did and within hours was refunded and told that I could keep the jacket and gift to someone! Who does this? $120.00 jacket?

I recently order the brown leather Saul… I recently order the brown leather Saul trucker jacket from USA leather. The customer service was excellent and the quality of the product what exactly as described. I would definitely purchase additional products from USA Leather.