Lise
GBAre you joking? Are you joking? I placed my order almost two weeks ago and never even received confirmation, despite the money being taken promptly from my account. They don't respond to emails, their phone number is non-functioning, and their website isn't even up any more (all pages on the site lead to an error code). This is ridiculous. I'm filing a complaint with PayPal and my bank. Do not trust this company.
GAM
GBNo communication Ordered two items that stated they usually ship in 1 to 2 business days. It has been 12 business days and the only response from Orion Leather has been this survey request. Have sent multiple e-mails with no response. Have called multiple times, at different times, during their normal business hours only to get a recording. Unable to leave a voice message as their message box is full. Under "My Account" on their website the order is still showing as processing. Unable to cancel order on the website as it states the order has already shipped or has reached the final stages of processing.
Frank Brown
GBThis new belt is undoubtedly the finest… This new belt is undoubtedly the finest quality, carefully crafted piece of leather I have ever owned. The tooling, color of stain and strong stainless steel buckle is far superior to the prissy imported junk in the stores. This belt will last a lifetime, buy a brown and a black. I also bought my son one and he loves it. I wish your company and dedicated American employees the very best, keep up the great work!
Customer Mark Nichols
GBIt's all in the details.... Plan to exchange item for duplicate product. Product was defective, not acceptable for sale as far as I am concerned. I am giving this company one more chance to make things right. Besides this problem, shopping and shipping experience was fine.
Bob from Willits
GBAwesome Belt - Quick Delivery My 1.5 inch wide "hot dipped" belt arrived on Friday, three days before it was expected. The belt is excellent quality and is easily 1/8 inch thicker than my other normal wear belts; additionally, the belt buckle is far more substantial than many work belt buckles I've used over the years. When I bought this belt I had intended to replace the buckle with one that I already owned. However, after seeing the quality of the entire belt and buckle I will continue to use the one that came with the belt. I highly recommend Orion Leather Company to anyone in search of a quality work, western or casual belt.