Hobo the Original

9025 Junction Drive, 20701, Annapolis Junction, United States
http://hobobags.com
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3.06
Based on 16 Reviews

5

43.75%

4

0.00%

3

6.25%

2

18.75%

1

31.25%
About Hobo the Original

Established in Annapolis, Maryland, in 1991, the brand Hobo’s origins lie within the craft of leather. When Toni Ray, creative force behind the legendary ’70’s D.C. leather shop, Georgetown Leather, founded the brand with her daughter, Koren Ray, they wanted to keep the company firmly grounded in the belief that our possessions should reflect our journey. Raised on the road in a VW bus, and spending time under the craft bench as her mother worked in her iconic shop, Koren learned first-hand to create with beauty, soul, and purpose. As Hobo thrives as a second generation, privately-owned and family-operated brand, Koren and her husband, David Brewer, focus on creating beautiful, authentic leather goods that are made to last. They stay true to their passion and enduring design philosophy with hand-picked leathers, timeless designs, flawless functionality, and a nostalgic tribute to the methods and soul of the 70’s, creating bags that only get better with age.

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ZippyMD
US

Withholds 3 star ratings I have bought several bags and wallets from this company. I liked most of my purchases. My issue with the company is that I was able to see all of my 5 star ratings, but all of my less than entirely complimentary ratings were withheld.

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Hannah
US

I purchased a bag I purchased a bag. The next day it went on sale. They refused to honor the sale price. I had to reorder the bag. I received the first bag and it was complete junk to say it nicely. I returned it. The second one I returned as well. They refused to refund me shipping charges. The quality of the bags would be equivalent to something a teenager would purchase at Walmart. These bags probably cost them pennies to make and they're selling them for hundreds of dollars.

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Pamela Taylor
US

Excellent Quality & Style Excellent Quality & Style. Shoulder area is first bag that I’ve worn that fits beautifully. Paulette in Pixel…stunning and classy…great size. So pleased on sale!

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Lisa
US

Customer service never returns phone… Customer service never returns phone calls and emails are not promptly responded to either. Ordered 4/27 and very late evening of 4/30 received email that order would be delayed. Called in morning of 5/1 and emailed. Email response was shipping that day or next with tracking info. Never received anything so emailed 5/7 and called & emailed 5/8 to cancel. Disputed charge and at end of business day, HOBO sent email that cannot cancel & shipped order for supposed delivery on 5/12. Now I am supposed to return when received to get refund even though already disputed. Have zero clue if will actually be delivered by 5/12 as I have plans due to holiday. Customer Service is abysmal as phone sends to voice mail automatically with no return calls. Only response is email when they get around to it.

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HBG
US

I received a Colter crossbody handbag… I received a Colter crossbody handbag and wallet for Xmas. The bag appeared poorly made. I contacted them January 3rd by phone and gave sent several emails with no response. I asked for a store credit. NO RESPONSE. Usually items are of excellent quality. This was not. Today called again after no replies to several previous emails(last yesterday). I've rarely, if ever, left a negative review, but this customer service experience or lack there of is unacceptable.

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