Wonderful product--well worth the investment! I have four hobo bags and two hobo wallets and I love them all! The leather is beautiful and of high quality. I love the embellishments and the decorative interior. I also like supporting a small, family-owned business.

Terrible Smell And Not Eligible for Return I bought the "Moon" vintage purse at hobobags.com and am so disappointed! The worst thing about the purse is the terrible smell, that I assume is from the chemicals used to treat the leather. The other disappointment is that when I attempted to return the purse, I was informed in was not eligible for return. Not being eligible for return was not indicated when I bought the purse. Also, the customer service was terrible, in that they provide a phone number to call, but you are instructed to use their website or leave a message.

First class products AND customer service I own five Hobo purses and have enjoyed the fine quality over many years. I regularly return to the brand when I am shopping for a new bag or different style. Two years ago, I had an unusual experience with a recent bag purchased whereby the leather stain rubbed off on my clothing.This had never happened before. I contacted customer service for help. I am even more impressed with Hobo after their customer service representative worked diligently with me to correct the problem. I provided documentation, followed their requested steps, returned the bag and received a new replacement. They were responsive and diligent in resolving the problem. My only past frame of reference with a manufacturer supporting their product and providing great customer service are with Maui Jim and Shark (vacuums). Hobo is in the same class. As with Maui Jim and Shark, I am committed to the Hobo brand when I am ready to shop for my next bag! I can't recommend Hobo enough!

Vibrant colors abound The bag has a cool shape, bright color, its a little smaller than I would have liked but aside from that a welcome addition.

Withholds 3 star ratings I have bought several bags and wallets from this company. I liked most of my purchases. My issue with the company is that I was able to see all of my 5 star ratings, but all of my less than entirely complimentary ratings were withheld.