Julie1814
GBWonderful product--well worth the investment! I have four hobo bags and two hobo wallets and I love them all! The leather is beautiful and of high quality. I love the embellishments and the decorative interior. I also like supporting a small, family-owned business.
HBG
GBI received a Colter crossbody handbag… I received a Colter crossbody handbag and wallet for Xmas. The bag appeared poorly made. I contacted them January 3rd by phone and gave sent several emails with no response. I asked for a store credit. NO RESPONSE. Usually items are of excellent quality. This was not. Today called again after no replies to several previous emails(last yesterday). I've rarely, if ever, left a negative review, but this customer service experience or lack there of is unacceptable.
Kasey
GBI can't say enough good things about… I can't say enough good things about this company! I absolutely love everything about their products, the leather is such high quality and anytime I've had a question or issue their customer service has been quick to help. Their summer products just came out and I've already ordered two more bags for my collection - everyone needs a hobo bag!!
Dianna Fay McKie
GBPoor customer service. Bought a Sheila bag. Had it for three months and the zipper broke and the stitching coming out. Had to pay to ship it back and they decided to credit my account instead of sending a new one. They didn't have the same color but also didn't offer to send a different color. If I buy a new one, they will no longer honor the 30% off that I had originally received. So now they want me to pay over $100 more. Sorry, to me that is not taking care of your customers. Dianna McKie
ZippyMD
GBWithholds 3 star ratings I have bought several bags and wallets from this company. I liked most of my purchases. My issue with the company is that I was able to see all of my 5 star ratings, but all of my less than entirely complimentary ratings were withheld.