Hobo the Original

9025 Junction Drive, 20701, Annapolis Junction, United States
http://hobobags.com
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3.06
Based on 16 Reviews

5

43.75%

4

0.00%

3

6.25%

2

18.75%

1

31.25%
About Hobo the Original

Established in Annapolis, Maryland, in 1991, the brand Hobo’s origins lie within the craft of leather. When Toni Ray, creative force behind the legendary ’70’s D.C. leather shop, Georgetown Leather, founded the brand with her daughter, Koren Ray, they wanted to keep the company firmly grounded in the belief that our possessions should reflect our journey. Raised on the road in a VW bus, and spending time under the craft bench as her mother worked in her iconic shop, Koren learned first-hand to create with beauty, soul, and purpose. As Hobo thrives as a second generation, privately-owned and family-operated brand, Koren and her husband, David Brewer, focus on creating beautiful, authentic leather goods that are made to last. They stay true to their passion and enduring design philosophy with hand-picked leathers, timeless designs, flawless functionality, and a nostalgic tribute to the methods and soul of the 70’s, creating bags that only get better with age.

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Kasey
GB

I can't say enough good things about… I can't say enough good things about this company! I absolutely love everything about their products, the leather is such high quality and anytime I've had a question or issue their customer service has been quick to help. Their summer products just came out and I've already ordered two more bags for my collection - everyone needs a hobo bag!!

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Pamela Taylor
GB

Excellent Quality & Style Excellent Quality & Style. Shoulder area is first bag that I’ve worn that fits beautifully. Paulette in Pixel…stunning and classy…great size. So pleased on sale!

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Dianna Fay McKie
GB

Poor customer service. Bought a Sheila bag. Had it for three months and the zipper broke and the stitching coming out. Had to pay to ship it back and they decided to credit my account instead of sending a new one. They didn't have the same color but also didn't offer to send a different color. If I buy a new one, they will no longer honor the 30% off that I had originally received. So now they want me to pay over $100 more. Sorry, to me that is not taking care of your customers. Dianna McKie

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Amanda Bachelor
GB

I purchased a Hobo wristlet in a… I purchased a Hobo wristlet in a boutique in Sebastopol, CA. After one month of use, the wristlet. After only one month of use, the strap broke. Hobo will not send me a replacement until I send them the broken one, but they also will not cover shipping costs. This seems like really bad customer service in an era where most companies are making it as simple as possible to return defective items.

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Lisa
GB

Customer service never returns phone… Customer service never returns phone calls and emails are not promptly responded to either. Ordered 4/27 and very late evening of 4/30 received email that order would be delayed. Called in morning of 5/1 and emailed. Email response was shipping that day or next with tracking info. Never received anything so emailed 5/7 and called & emailed 5/8 to cancel. Disputed charge and at end of business day, HOBO sent email that cannot cancel & shipped order for supposed delivery on 5/12. Now I am supposed to return when received to get refund even though already disputed. Have zero clue if will actually be delivered by 5/12 as I have plans due to holiday. Customer Service is abysmal as phone sends to voice mail automatically with no return calls. Only response is email when they get around to it.

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