Deb
GBFirst class products AND customer service I own five Hobo purses and have enjoyed the fine quality over many years. I regularly return to the brand when I am shopping for a new bag or different style. Two years ago, I had an unusual experience with a recent bag purchased whereby the leather stain rubbed off on my clothing.This had never happened before. I contacted customer service for help. I am even more impressed with Hobo after their customer service representative worked diligently with me to correct the problem. I provided documentation, followed their requested steps, returned the bag and received a new replacement. They were responsive and diligent in resolving the problem. My only past frame of reference with a manufacturer supporting their product and providing great customer service are with Maui Jim and Shark (vacuums). Hobo is in the same class. As with Maui Jim and Shark, I am committed to the Hobo brand when I am ready to shop for my next bag! I can't recommend Hobo enough!
Hannah
GBI purchased a bag I purchased a bag. The next day it went on sale. They refused to honor the sale price. I had to reorder the bag. I received the first bag and it was complete junk to say it nicely. I returned it. The second one I returned as well. They refused to refund me shipping charges. The quality of the bags would be equivalent to something a teenager would purchase at Walmart. These bags probably cost them pennies to make and they're selling them for hundreds of dollars.
Caroline Lewis
GBVibrant colors abound The bag has a cool shape, bright color, its a little smaller than I would have liked but aside from that a welcome addition.
Kasey
GBI can't say enough good things about… I can't say enough good things about this company! I absolutely love everything about their products, the leather is such high quality and anytime I've had a question or issue their customer service has been quick to help. Their summer products just came out and I've already ordered two more bags for my collection - everyone needs a hobo bag!!
Pamela Taylor
GBExcellent Quality & Style Excellent Quality & Style. Shoulder area is first bag that I’ve worn that fits beautifully. Paulette in Pixel…stunning and classy…great size. So pleased on sale!