Hannah
GBI purchased a bag I purchased a bag. The next day it went on sale. They refused to honor the sale price. I had to reorder the bag. I received the first bag and it was complete junk to say it nicely. I returned it. The second one I returned as well. They refused to refund me shipping charges. The quality of the bags would be equivalent to something a teenager would purchase at Walmart. These bags probably cost them pennies to make and they're selling them for hundreds of dollars.
Kasey
GBI can't say enough good things about… I can't say enough good things about this company! I absolutely love everything about their products, the leather is such high quality and anytime I've had a question or issue their customer service has been quick to help. Their summer products just came out and I've already ordered two more bags for my collection - everyone needs a hobo bag!!
Frances
GBBest Leather Work Tote EVER Just bought my 4th Kingston Tote and love it so much I sought out this review platform to share my love! My favorite thing about this bag is that no matter how much I have to carry the bag always seems to accommodate. It's large enough to carry my laptop and files to work, or I've used it on multiple occasions as an overnight bag. BUT when I only have the essentials with me the soft leather drapes perfectly creating a smaller silhouette. Can't say enough good things - hope everyone checks out this style. Game changer
ZippyMD
GBWithholds 3 star ratings I have bought several bags and wallets from this company. I liked most of my purchases. My issue with the company is that I was able to see all of my 5 star ratings, but all of my less than entirely complimentary ratings were withheld.
Dianna Fay McKie
GBPoor customer service. Bought a Sheila bag. Had it for three months and the zipper broke and the stitching coming out. Had to pay to ship it back and they decided to credit my account instead of sending a new one. They didn't have the same color but also didn't offer to send a different color. If I buy a new one, they will no longer honor the 30% off that I had originally received. So now they want me to pay over $100 more. Sorry, to me that is not taking care of your customers. Dianna McKie