Customer service never returns phone… Customer service never returns phone calls and emails are not promptly responded to either. Ordered 4/27 and very late evening of 4/30 received email that order would be delayed. Called in morning of 5/1 and emailed. Email response was shipping that day or next with tracking info. Never received anything so emailed 5/7 and called & emailed 5/8 to cancel. Disputed charge and at end of business day, HOBO sent email that cannot cancel & shipped order for supposed delivery on 5/12. Now I am supposed to return when received to get refund even though already disputed. Have zero clue if will actually be delivered by 5/12 as I have plans due to holiday. Customer Service is abysmal as phone sends to voice mail automatically with no return calls. Only response is email when they get around to it.

Withholds 3 star ratings I have bought several bags and wallets from this company. I liked most of my purchases. My issue with the company is that I was able to see all of my 5 star ratings, but all of my less than entirely complimentary ratings were withheld.

Check the shipping I have bought several bags from Hobo ad have always been very satisfied with all my orders. The quality is great and they are lovely. But I just bought a little add on in one of the zodiac signs for a gift and almost canceled the ordered because of the shipping price. The item was only $30.00, it was on sale, but the shipping was over $16.00 and it is a very small item. I thought this was ridiculous, I was considering ordering another one but not after I seen what the shipping was, no way. I have never had to pay such a ridiculous shipping price at HOBO for such a very small item or even a large one.

Hobo is amazing Hobo is amazing. I own 5 cross body bags, 2 shoulder bags and 3 wallets. They are fabulous and worth every penny. The quality of the leather is sublime. Zippers never hang up like other expensive designer bags. The leather cleaner keeps them clean and conditioned. Everyone needs at least 1 Hobo Bag in their life!

I can't say enough good things about… I can't say enough good things about this company! I absolutely love everything about their products, the leather is such high quality and anytime I've had a question or issue their customer service has been quick to help. Their summer products just came out and I've already ordered two more bags for my collection - everyone needs a hobo bag!!