
Amanda Bachelor
GBI purchased a Hobo wristlet in a… I purchased a Hobo wristlet in a boutique in Sebastopol, CA. After one month of use, the wristlet. After only one month of use, the strap broke. Hobo will not send me a replacement until I send them the broken one, but they also will not cover shipping costs. This seems like really bad customer service in an era where most companies are making it as simple as possible to return defective items.