I ordered 2 belts I ordered 2 belts. One the buckle was not completely sewed closed therefore belt was unusable. 2nd belt I ordered a size 40 ( all (7) of my old Bosca belts are 36-38) the belt like 2 inches meeting end to end. This is 2nd time this has happened on the belt being sized wrong. The last order I gave as a present instead of returning.

I had read many good reviews about the… I had read many good reviews about the quality and durability of their wallets before purchasing, however two days into using it, the leather was scratched and damaged very easily. It was a gift for Valentines Day, now two months later i think I’ll have to look for a new wallet.

Great Products / Underwhelming Customer Service The products are 5-Star. Sadly, customer service is not. In January 2019, wrote a letter asking if a product would be located. To date (May 2019), I have not received a response. Also, I had to return a product and it took a month for the refund to be credited to my credit card. I had a Bosca wallet for 20 years which I loved. It was stolen and I tried to replace it. Customer service was disappointing. I now carry a Coach wallet.

Not American or Italian made Not American or Italian made, yet they make it sound like it will be when they describe their product online.

I can't get their attention I suppose this is a review of their customer service, not their product. I signed up for their emails and received a one-use 10% discount code. I had filled in the code for my purchase and had chosen free shipping. I decided to upgrade my shipping, pressed the Back button and the code disappeared, along with my ability to apply it on later attempts. This could have been easily remedied after I contacted them about the problem, but after several attempts they have never responded, let alone sent a replacement new-customer code. I am discouraged and thinking that if I were to make a purchase and had a problem with it, they would be equally unresponsive.