Disappointing Return Process I returned a briefcase and purchased another one which I monogrammed, and though I sent the original one back unharmed, they claimed there was a scratch on it and would not accept it. I never even took the original briefcase out of the dust bag and packing box. Now I am out 2 briefcases and am extremely disappointed in the customer service at Bosca. They would not do anything to help. I have been a lifelong Bosca accessories customer but that ends here.

Dedicated Bosca Customer I have not used any product other than Bosca for years. The only change I make is the color. I buy a front pocket wallet that has a money clip, slots for credit cards, another space for important cards and a separate outer cover for my driver’s license that has a transparent cover to make it is easy to show as necessary. It meets all my requirements and is a quality product.

I can't get their attention I suppose this is a review of their customer service, not their product. I signed up for their emails and received a one-use 10% discount code. I had filled in the code for my purchase and had chosen free shipping. I decided to upgrade my shipping, pressed the Back button and the code disappeared, along with my ability to apply it on later attempts. This could have been easily remedied after I contacted them about the problem, but after several attempts they have never responded, let alone sent a replacement new-customer code. I am discouraged and thinking that if I were to make a purchase and had a problem with it, they would be equally unresponsive.

I have received way too much email from… I have received way too much email from Bosca after my order, but I am still waiting to be notified that an item I want to purchase is back in stock.

Great Quality The wallet was great quality! But... my husband, whom I gifted it to, complained that it was too large and after a month of use (trying to get used it) bought himself a different wallet. Now we are stuck with an expensive wallet that we don't use.