EXTRAORDINARY CUSTOMER SERVICE! I can't say enough about the customer service from this company. Every step of the way, Can Gurel was extraordinarily responsive. My emails were returned within hours and he did everything in his power to make sure I was happy and satisfied. Customer service like this simply doesn't exist anywhere else. Also, the kilim I bought was beautiful and arrived exactly as advertised.

Exceeded expectations My first time ordering from Kilim, I got 2 rugs this time. When they arrived, literally 5 days later from Turkey, I was overwhelmed by how beautiful the two vintage kilims are, the colors and woven textures really are much more vivid and rich in person. All communications and follow up with Kilim have been helpful and timely. I am very happy with my new rugs and already thinking about future rug purchases.

Excellent Rug Website Easy to navigate website, good amount of detail listed, item exactly as described, very good deal, item arrived at my doorstep halfway around the world in 2.5 days. Item was packaged well and included a neat little Turkish charm and free carpet tape. I had a great experience and will most definitely buy from kilim.com again!

Service was very good, but color not even close Service was very good, received my piece fast and in good condition. BUT, the color in my rug was not even close to what the advertised pictures portrayed!

The vintage Kilim is beyond beautiful The vintage Kilim is beyond beautiful ! The colors are exactly as depicted, the condition of the carpet is fabulous, the size same as described. It was ordered on July 4 and arrived/delivered July 8th ! I was shocked how quickly it arrived. I LOVE this carpet. Zero negative anything it exceeded my expections 110%. I highly recommend this company. I am already planning my next purchase !