RYAN
HKEmtek F13 Lockbox Your associate, Joseph, was very helpful. He contacted me almost immediately after I placed the order for the Emtek F13 mortise lockbox, just to make sure if the item I had purchased worked with my door handle set. I got the shipment, and the lockbox works perfectly. Thanks.
STK
GBVery happy with the Arroyo Craftsman Carmel hanging pendants These Arroyo Carmel hanging pendants are wonderful! I had some questions about the suitability of a couple of different style lights that could each work in my setting, and Joseph helped me sort through the options and pros/cons of each. He is very knowledgeable and helpful. I couldn't be happier with my choice, and the quality of the lights is excellent - the "craftsman" part of their name is completely appropriate. They are both elegant and classic; they have just the right look and feel. A wonderful addition to our home.
Robert Sherwood
GBGood overall experience - end to end The product we bought ( mail box) was better than expected, excellent quality and a fair price point. I had to contact customer service on a getting an extra key and they were very responsive. Joseph was a delight to work with.
Sarah J
GBWell made and as pictured It is exactly as pictured online. The price was very reasonable for an item of such good quality. It arrived within 3 weeks, which I thought was reasonable for a made to order item. It has a fairly deep hole on the top that easily accommodates the neck on the bottom of some gazing balls. We are extremely happy with it!
Paula Spizziri she-her
GBHappy Repeat Customer I am a repeat customer. Back in 2015, I purchased some Arroyo outdoor lighting, which I unfortunately lost in a house fire last year. When I went to try to purchase the same fixtures this year, I found the original paperwork with the product and contact information. With so many businesses folding during the pandemic, I was thrilled to get a reply from Joseph as I remember how knowledgeable and helpful he was in informing me about the options and choosing glass combinations. This time, in addition to replacing the previous fixtures, I also ordered an interior one. Again, Joseph was extremely helpful. He responded quickly to the series of emails I sent, and when Arroyo filled an order incorrectly, he was right on top of rectifying the situation. He also gave me a discount for being a return customer. I definitely plan to do business with Oak Park in the future, should the occasion arise.