
P.K.Cunningham
GBI was placing my order online I was placing my order online, but had a question regarding availability. I called the 800# at 4:25PM. Closing time on their website is 4:30PM. A very pleasant gentleman answered my question and shared additional information. He then offered to complete my order over the phone. The benefit of FREE SHIPPING outweighs any additional % off I might have found anywhere else. This was a very pleasant experience,like talking to a friend I just met.

Margo Klingensmith
GBExcellent customer service!!! Excellent customer service!!! One piece of our order didn’t arrive with the rest. According to their records it was shipped, but somehow it never made it here. I spoke with a super nice representative and they promptly (and I mean PROMPTLY) sent a replacement. We recently bought a fixer-upper home and more often than not we’ve had problems with customer service. It’s so refreshing to work with a company that does the right thing!!!

Jill S
GBI’m very happy I’m very happy with the quality of the cushions we replaced and also the customer service. I called to get help matching the colors for the new cushions and they went above and beyond to help me. I would absolutely recommend and will definitely be a returning customer.

Laura
GBA fun and nice experience browsing… A fun and nice experience browsing through the site. Well organized and fairly easy to comparative shop. Contacts with customer service was pleasant and very knowledgeable of products. Offered worthy advice. Hope to expect same quality service throughout order process. Looking forward to receiving my patio set. Thanks.

Ronald D
GBOutstanding customer service Outstanding customer service, pricing, to placing the order and delivery (FAST)! These folks are by far the BEST!