Ian Miles
GBExcellent all around. Great selection. Lots of pics. Lots of pertinent information. Free shipping. All great!
Peggy Pederson
GBvery easy to order the rugs and have… very easy to order the rugs and have the option to order the rug pads.
Robby
GBVery dissapointed with the experience 3/29/24UPDATE: After submitting this review, Rugs USA waived the return shipping fee which I appreciate. -------------------- Very dissapointed with the experience. HORRIBLE return policy. Not worth the risk to order from Rugs USA. Purchased a rug for over $900. Did not like it once it arrived. Rugs USA wants nearly $200 to return the rug. After submitting numerous requests, they lowered the return cost to $110. Why would I use Rugs USA again?
Lauren
GBTest feature is great! Being able to see it in your room and have it automatically populate for each rug you view is an amazing feature that made the process of finding a rug so easy.
deanna shurtz
GBAlways on point! clear and up to date on styles, inventory and logistics. always have what I want and can get it to me when I need it!